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Post Office ISA?

Has anyone opened one of these? As per MSE recommendation I opened one but I find it utterly baffling its the first ISA I've ever opened and I can't for the life of me figure out what I'm supposed to be doing.

There are two accounts? A holding account and another one you have to put money in the holding, is that right? And transfer into the other? I have no idea what I'm doing I opened the account initially with £100 and then later put £5000 in their via debit card the only option other than a cheque I think, anyway that was early in the week and its still only showing as £100 in an account wheres my money gone? There doesn't seem to be anyway to talk to someone I'm getting rather stressed out I'm wondering where my five grand has gone

Can someone please explain this to me like i'm a 5 year old, I never had this trouble with regular savings accounts
Blessed are the geeks, for they shall inherit the Internet.

Comments

  • flaneurs_lobster
    flaneurs_lobster Posts: 6,303 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
  • Albermarle
    Albermarle Posts: 27,497 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    edited 20 April at 10:53AM
    PO savings have a less than good reputation for ease of use/customer service.
    The problems seem to stem from the fact that you are not actually saving with them, they are just the front desk so to speak.
  • Blackjack_Davy
    Blackjack_Davy Posts: 578 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    edited 23 April at 12:48AM
    Thanks for the replies, yeah its odd the holding account as its own % apr which is lower than the other product... very confusing. At least its showed up finally I'm going to move the money out of that into the main... I think

    Gah PC decided to BSOD during the card payment... I'm going to have to wait a day or two to see whether the payment went through or not. Its almost farcical
    Blessed are the geeks, for they shall inherit the Internet.
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