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  • teagee85
    teagee85 Posts: 41 Forumite
    10 Posts First Anniversary Name Dropper
    Small Claims Mediation Service 
    If you have any complaints or issues to raise about the Mediation Service
    Email:  scmreferrals@justice.gov.uk

    You can use this email contact to tell them  you'd repeatedly mentioned on the form that you're deaf and can't receive calls. 
    Thank you also for this very helpful information! I'll get an email off straight away and hopefully they'll be understanding of the situation.

    Thanks again for all the help and advice!
  • teagee85
    teagee85 Posts: 41 Forumite
    10 Posts First Anniversary Name Dropper
    Hi all, quick update from me:

    I have a date this month for mediation over email due to being deaf. Conditions are that I must reply to each email within 5 mins.

    From what I've seen I'm to offer £0 or £10 max if I feel some payment is due (I don't as it's not a carpark that takes payment). I'm not to mention anything else about the case other than I'm happy for it to proceed to a hearing. I only have to give 5 mins of my time.

    If I've missed anything please do let me know! 

    I'll update when I have more info.
  • Le_Kirk
    Le_Kirk Posts: 25,500 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Yes, that is what you do.
  • teagee85
    teagee85 Posts: 41 Forumite
    10 Posts First Anniversary Name Dropper
    Hi all, updating in case it's useful for anyone else.

    I had my mediation appointment via email due to being deaf.

    This is what the mediator passed on to me:

    1.       THE DEFENDANT (D) IS INDEBTED TO THE CLAIMANT (C) FOR A PARKING CHARGE(S) (PC) ISSUED TO VEHICLE ------- AT (862) BROCKLEBANK RETAIL PARK, LONDON, SE7 7SE. 2. THE DATE OF CONTRAVENTION IS 03/02/2024 AND THE D WAS ISSUED WITH PC(S) BY THE CLAIMANT 3. THE DEFENDANT IS PURSUED AS THE DRIVER OF THE VEHICLE FOR BREACH OF THE TERMS ON THE SIGNS (THE CONTRACT). REASON:OVERSTAY 4. IN THE ALTERNATIVE THE DEFENDANT IS PURSUED AS THE KEEPER PURSUANT TO POFA 2012, SCHEDULE 4. AND THE CLAIMANT CLAIMS 1. £170 BEING THE TOTAL OF THE PC(S) AND DAMAGES. 2. INTEREST AT A RATE OF 8% PER ANNUM PURSUANT TO S.69 OF THE COUNTY COURTS ACT 1984 FROM THE DATE HEREOF AT A DAILY RATE OF £.02 UNTIL JUDGMENT OR SOONER PAYMENT. 3. COSTS AND COURT FEES

    The Claimant has informed that there is 3 hours free parking here and that you entered at 12:37 and exited at16:01.

    There was no appeal.

    They have picture evidence.

    Your defence is a template.

    You admit you are the registered keeper and driver.

    The Claimant has offered to settle at £240.00 and would accept this over the course of 4 months.


    I did not accept the settlement, I offered £0, I said I was happy for the case to proceed to court and I didn't wish to discuss any more details.

    That was all they needed and shortly after I received an email confirming that we didn't reach a settlement.

    TBC...

  • Coupon-mad
    Coupon-mad Posts: 157,004 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 2 December at 2:21AM
    Utter waste of time. No idea why the Mediator sent you the particulars oif claim again which you already had, and defended!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
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