meter reading on electric meter

Catr1na

Good Evening, I'm unsure if anyone can help. My son lives in a 2-bed flat with just an electric. He was originally with British Gas; his first meter reading was 01309. He has smart meters but no access to the room they are in as they are not located in the flat, so he has never actually provided a reading. Stupidly, he took up an offer from some people outside Morrisons to switch to Scottish Power. They have been trying to charge him 230 a month for just electricity, we are disputing this, and he has gone back to British Gas but now has a £750 final bill. They said his starting reading with them on 6th November 2024 was 2933, his closing reading on 8th April 2025 is 7003. He has never missed a payment, and he paid the exit fee. My question is, does this seem correct? He is out at work all day, so the electricity is not constantly on.

Robin9

He MUST get access to his meter and give the supplier a reading and again next month and the next ...........

Catr1na

I understand that and he has contacted them regarding this

tim_p

What was the date of the 1309 reading?

Catr1na

tim_p said:

What was the date of the 1309 reading?

1309 was 30/6/2024
1547 was 25/7/2024
we are waiting for the readings between then and November
2933 - 6/11/2024
4466 - 31/12/2024
5752 - 30/1/2025
6121 - 28/2/2025
6866 - 30/3/2025
7003 - 8/4/2025
he was paying SP £62.59 a month by direct debit but they say he should have been paying £270 a month 

victor2

That is not outrageous electricity usage for an all electric flat through winter - 4070 kWh in 153 days. How much has he paid Scottish Power in total, and what does the £750 cover? Look at the tariff he was on to see if it adds up.

MeteredOut

Catr1na said:

tim_p said:

What was the date of the 1309 reading?

1309 was 30/6/2024
1547 was 25/7/2024
we are waiting for the readings between then and November
2933 - 6/11/2024
4466 - 31/12/2024
5752 - 30/1/2025
6121 - 28/2/2025
6866 - 30/3/2025
7003 - 8/4/2025
he was paying SP £62.59 a month by direct debit but they say he should have been paying £270 a month 

Are those all actual readings from the smart meter or are any estimates? The bill will state which.

Catr1na

victor2 said:

That is not outrageous electricity usage for an all electric flat through winter - 4070 kWh in 153 days. How much has he paid Scottish Power in total, and what does the £750 cover? Look at the tariff he was on to see if it adds up.

He has paid £375.54 in total for November to April 

Catr1na

MeteredOut said:

Catr1na said:

tim_p said:

What was the date of the 1309 reading?

1309 was 30/6/2024
1547 was 25/7/2024
we are waiting for the readings between then and November
2933 - 6/11/2024
4466 - 31/12/2024
5752 - 30/1/2025
6121 - 28/2/2025
6866 - 30/3/2025
7003 - 8/4/2025
he was paying SP £62.59 a month by direct debit but they say he should have been paying £270 a month 

Are those all actual readings from the smart meter or are any estimates? The bill will state which.

These are the readings SP say they took from the smart meter 

victor2

Catr1na said:

victor2 said:

That is not outrageous electricity usage for an all electric flat through winter - 4070 kWh in 153 days. How much has he paid Scottish Power in total, and what does the £750 cover? Look at the tariff he was on to see if it adds up.

He has paid £375.54 in total for November to April 

How often did SP give statements? If monthly, they would have shown an increasing debit balance. Possibly the person who signed him up gave an unrealistic monthly cost to suck him in.

debitcardmayhem

What sort of heating has he got, and what tariff was he on?