X-O (Jarvis) online platform to close in the summer

sjw1

I've had no issues with Trading 212 either (only have a cash ISA).

I mailed Jarvis early this week to ask not to migrate me to ii and that I would be transferring elsewhere (iWeb) and if they could confirm they don't support digital and a wet signature is required - still heard nothing.. 🙁

Shedman

Niv said:

I have a few (mainly rubbish but one or two I would like to keep) shares held in a x-o account. Not in an ISA, SIPP etc. 

Am I right in thinking that I can open an iweb account and transfer into that at no cost? Is it possible to transfer the shares from the x-o share dealing account into an iweb ISA?

I have a line in my x-o account for some 'defunct' shares (Laura Ashley if anyone is interested), does that just disappear when I transfer? (Not really sure why they still show tbh).

You might need to contact Jarvis before you transfer to iWeb and say that you want to forfeit the shares (or at least ask them how to get them removed). 

I have a similar issue where the company has delisted from AIM (so can't be dealt via X-O) and is in liquidation but hasn't been dissolved yet, although, as the liquidator has stated there will be zero to come to creditors/shareholders, I want to look into the Capital Gains loss situation before forfeiting them as I understand you have to still own the shares at the time you submit a loss relief claim to HMRC. 

notbritishgas

Just a quick query.
When asking iweb to transfer the X-O account, I presume the broker name is Jarvis.

wmb194

notbritishgas said:

Just a quick query.
When asking iweb to transfer the X-O account, I presume the broker name is Jarvis.

Correct.

"X-O.co.uk is a trading name of Jarvis Investment Management Ltd..."

filbert1884

sjw1 said:

I've had no issues with Trading 212 either (only have a cash ISA).

I mailed Jarvis early this week to ask not to migrate me to ii and that I would be transferring elsewhere (iWeb) and if they could confirm they don't support digital and a wet signature is required - still heard nothing.. 🙁

When I transferred my holdings out of X-O in the last year, everything was done electronically, the process was initiated from Trading212 using their process, and I signed electronically.

X-O then sent me an email to confirm the request was genuine, and once I replied to say it was, all went through smoothly. I went through the same process several times, transferring both shares from my ISA, and cash from my GIA. So I can't imagine the process to transfer to iWeb would be any different.

wmb194

sjw1 said:

I've had no issues with Trading 212 either (only have a cash ISA).

I mailed Jarvis early this week to ask not to migrate me to ii and that I would be transferring elsewhere (iWeb) and if they could confirm they don't support digital and a wet signature is required - still heard nothing.. 🙁

This is the message iWeb gives me if I tell it to initiate a transfer from Jarvis:

"Please note this broker is not signed up to the electronic transfer scheme which means your transfer form will require a wet signature. You will be given the option to either print or post your completed application form or we can send you a copy for you to sign and return. Your transfer cannot be started until we have received the signed transfer form."

sjw1

wmb194 said:

sjw1 said:

I've had no issues with Trading 212 either (only have a cash ISA).

I mailed Jarvis early this week to ask not to migrate me to ii and that I would be transferring elsewhere (iWeb) and if they could confirm they don't support digital and a wet signature is required - still heard nothing.. 🙁

This is the message iWeb gives me if I tell it to initiate a transfer from Jarvis:

"Please note this broker is not signed up to the electronic transfer scheme which means your transfer form will require a wet signature. You will be given the option to either print or post your completed application form or we can send you a copy for you to sign and return. Your transfer cannot be started until we have received the signed transfer form."

Yes,  I emailed Jarvis just to make sure that was the case. No reply though..

wmb194

sjw1 said:

wmb194 said:

sjw1 said:

I've had no issues with Trading 212 either (only have a cash ISA).

I mailed Jarvis early this week to ask not to migrate me to ii and that I would be transferring elsewhere (iWeb) and if they could confirm they don't support digital and a wet signature is required - still heard nothing.. 🙁

This is the message iWeb gives me if I tell it to initiate a transfer from Jarvis:

"Please note this broker is not signed up to the electronic transfer scheme which means your transfer form will require a wet signature. You will be given the option to either print or post your completed application form or we can send you a copy for you to sign and return. Your transfer cannot be started until we have received the signed transfer form."

Yes,  I emailed Jarvis just to make sure that was the case. No reply though..

What's your plan? To argue with iWeb about it? Just fill in the form and post it. Over the years I've needed to do it a few times and it's no real problem.

sjw1

Yeah, sorry, it's not an issue.  I just thought a quick email and confirmation almost straight away (others had quick replies according to previous posts here). I'll just be doing it next wee through the iWeb process.... 👍🏻

Shedman

We've sent a couple of transfers requests (ISA accounts) by post to iWeb (each sent 1st class) and Jarvis have emailed within 2 days of posting to say they have received the request to transfer to iWeb and that they have initiated the transfer so that bit is pretty prompt.  Not sure how long the actual transfer will take though.