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Switching to Sky broadband from Plusnet.
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WhyohWhy
Posts: 27 Forumite
I wonder if anyone can help. I am trying to switch from Plusnet to Sky to take up their offer which is on comparison sites of £22 a month. All is fine until I put in my Plusnet account details to which Sky say I have no landline with Plusnet.....but I do! I don't want to lose my number so I stopped the transfer and phoned Plusnet, they said phone Sky. When I phone Sky they say that deal is not available through them direct I have to pay £26 instead. Very frustrating, has this happened to anyone else? I am tempted to proceed anyway and hope my phone line gets transferred automatically but its a bit of a risk if it doesn't. Any advice would be appreciated.
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Are you sure it's a landline and not a VOIP/Digital Voice?0
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