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Stopping MSE Cheap Energy Club E-mails

TiredOldMan
TiredOldMan Posts: 1 Newbie
edited 15 April at 12:29PM in Site feedback and Forum Help
In December 2024 I stopped my recently deceased mother's e-mail account from receiving e-mails from MSE. In March/April 2025 the account received e-mails from the MSE Cheap Energy Club.  When I click on the link to unsubscribe from those e-mails, I am taken to a no-longer-existing web page. Does anyone (I'm guessing in the MSE Techie Team) know how to stop the e-mail from the Cheap Energy Club - or indeed delete her account all together?

Comments

  • MSE_James
    MSE_James Posts: 1,702 Community Admin
    Fifth Anniversary 1,000 Posts Cashback Cashier Newshound!
    Hi @tiredoldman - we're sorry to hear of your loss, and that you've had trouble sorting things out with the Cheap Energy Club.

    The Cheap Energy Club has recently moved to a new system, which I suspect has something to do with why links in previous emails don't work. 

    If you contact our team at energyclub@moneysavingexpert.com giving full details, our colleagues will do their best to assist.

    Official MSE Forum Team member.
    Please report all problem posts to forumteam@moneysavingexpert.com
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