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DCBL notice of legal action, help!! :(

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Hi! Long story short, my partner (registered named driver on my vehicle) was getting dental work done by students at our local dental hospital - he logged in on reception but we still received 3 SEPARATE PCNs from DCBL and it’s now got to the point of threatening legal action if we don’t pay £140 TODAY.

my partner recieved letters stamped from the hospital advising he was there for treatment which voids the parking fines. However, I then realised we have another outstanding PCN from this company for a separate incident (spending 8, yes 8!! Minutes in a car park and then upon finding out the price of tickets, leaving!) which is also unpaid.

I’ve read the newbies thread and did try looking through the PALS route but it’s telling me to go to my local hospital which I’m unable to do with a baby at the moment. 

It’s really stressing me out. I know not to reply, but on the thread it also states to send a template letter, which one should I do? Do I ignore? 

I have a picture of the letter I can upload but can’t find the option to add it. Thank you. 
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Comments

  • Gr1pr
    Gr1pr Posts: 8,652 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    You should phone PALS and strongly complain,  write an email to the trust if necessary !  Which hospital   ?

    Which Parking company is it   ?

    Dcbl are powerless debt collectors,  ignore them 

    A proper LoC would come from DCB Legal or a similar legal company,  giving 30 days notice 

    You can write a short sentence and also attach your picture,  suitably redacted of course,  no personal or private information but leave any dates showing 
  • Gr1pr said:
    You should phone PALS and strongly complain,  write an email to the trust if necessary !  Which hospital   ?

    Which Parking company is it   ?

    Dcbl are powerless debt collectors,  ignore them 

    A proper LoC would come from DCB Legal or a similar legal company,  giving 30 days notice 

    You can write a short sentence and also attach your picture,  suitably redacted of course,  no personal or private information but leave any dates showing 
    It’s parking eye for both. I can’t seem to find a suitable number for PALS :( I’ve attached the letter in an image.
  • Gr1pr
    Gr1pr Posts: 8,652 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 14 April at 2:39PM
    Ignore dcbl, but treat it as a wake up call to complain strongly about the pcns to the trust,  PALS , CEO , your local MP too, ASAP 

    So Parking Eye and St Davids Hospital , Cardiff, Cardiff and Vale University Health Board

    From their website ,  https://cavuhb.nhs.wales/contact-list/general/pals-patient-advice-and-liaison-service/

    PALS (Patient Advice and Liaison Service)

    029 2074 4095 / 029 2183 6318

     concerns@wales.nhs.uk

  • Coupon-mad
    Coupon-mad Posts: 152,434 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Do you think that your partner typed in the wrong numberplate each time?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Do you think that your partner typed in the wrong numberplate each time?
    No, he definitely typed the right number plate 
  • Coupon-mad
    Coupon-mad Posts: 152,434 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 14 April at 3:44PM
    OK do nothing unless you move house, unless you want to try this:

    1. email DCB Ltd listing all the ParkingEye PCNs (dates/PCN refs) and telling them to consolidate their files into one case;

    2. do the same when it gets to DCB Legal. Get them all grouped into one claim; do NOT ask for any evidence or details and do not send a SAR, you do not want the details; 

    3.  When the Claim Form arrives, immediately contact Contestor Legal to use their no-win-no-fee Claim 'strike out application' service. Search the forum.

    You can kill them all off in one go and almost certainly see ParkingEye pay CL's fee.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • OK do nothing unless you move house, unless you want to try this:

    1. email DCB Ltd listing all the ParkingEye PCNs (dates/PCN refs) and telling them to consolidate their files into one case;

    2. do the same when it gets to DCB Legal. Get them all grouped into one claim; do NOT ask for any evidence or details and do not send a SAR, you do not want the details; 

    3.  When the Claim Form arrives, immediately contact Contestor Legal to use their no-win-no-fee Claim 'strike out application' service. Search the forum.

    You can kill them all off in one go and almost certainly see ParkingEye pay CL's fee.
    Thank you for this! Which one would you do in my shoes? 
  • Coupon-mad
    Coupon-mad Posts: 152,434 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 14 April at 7:59PM
    I'd do 1, 2, 3.

    I've already got a relative primed & ready to use Contestor Legal's no-win-no-fee Claim 'strike out application' service when their claim arrives.

    Some claims are best strangled at birth and his is one. So is yours. But make it cheaper and easier by making them consolidate the PCNs into one claim. Then take that to CL to strike out.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • I'd do 1, 2, 3.

    I've already got a relative primed & ready to use Contestor Legal's no-win-no-fee Claim 'strike out application' service when their claim arrives.

    Some claims are best strangled at birth and his is one. So is yours. But make it cheaper and easier by making them consolidate the PCNs into one claim. Then take that to CL to strike out.
    What if I don’t have all the PCN numbers etc to hand? To be honest I’ve just been throwing them in the bin as they come (maybe I shouldn’t have) but I do still have the most recent letter as pictured above. So you’d recommend contacting them over doing nothing? What will happen if I do nothing? Sorry for all of the questions I’m just quite an anxious person and this is really making me lose sleep with worry 
  • Coupon-mad
    Coupon-mad Posts: 152,434 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You'll get the court claims in dribs and drabs which will double or triple the worry for you.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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