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Voluntary NI Contributions – What to Expect After Requesting a Callback

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  • I finally managed to talk to someone at HMRC and they said that basically I can't pay in installments because it has to be completed within 31 days. I guess I must be on an extension, as you say, because I originally tried to call back in February IIRC.

    So now I have my 18 digit code and I just have to pull the trigger, but now I'm feeling slightly paranoid that I somehow managed to get through to a scammer. Just nerves from paying out pretty much all of my savings in one go I guess.
    We assume that the years you have been shown you can pay are at Class 3 rates. By any chance have you been working abroad for any of those 10 or 11 years?  If so, you may be able negotiate a refund of the Class3-Class2 difference (about £600 per year) after you have first paid Class3 in full.
  • pepsi_max2k
    pepsi_max2k Posts: 400 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Anyone still waiting for a callback? I had a text on 4th June saying they’d try to call twice, and one missed call (technically two at identical times 🤷‍♂️) on 9th June. No voicemail, no other texts, nothing since then, no other numbers given to call them back - the ones I tried to call anyway were dead lines. 
  • heythere123
    heythere123 Posts: 1 Newbie
    First Post
    NI TOP UP CONTRIBUTIONS

    Is anybody still waiting for their callback? I received one call saying I was in the queue and that they’d text me so I could get details ready. I’m still waiting for them to call me back to take my money…! Just worrying I’ve been missed or is there a very long wait? Thanks. 
  • drks99
    drks99 Posts: 1 Newbie
    First Post
    I got a text on June 6th, saying they would attempt to call twice within 7 days (although it sounded like it would be just to confirm NI number).  No missed calls in that time and nothing since.  I called DWP last week and they said there were still 170 thousand people they needed to call so just to wait...it will take at lease into September and probably later.
  • Spud_man
    Spud_man Posts: 1 Newbie
    First Post
    Got initial call 5 weeks ago having applied for callback back in April. Not received second detailed call back yet. 

    Judging by comments above it could still be a long wait...

    Made the mistake of giving them a landline rather than mobile number. Does anybody know if the second call comes from a withheld or the official number?

    Missed a call yesterday and no idea if it was them...
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