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Voluntary NI Contributions – What to Expect After Requesting a Callback
I finally managed to talk to someone at HMRC and they said that basically I can't pay in installments because it has to be completed within 31 days. I guess I must be on an extension, as you say, because I originally tried to call back in February IIRC.
So now I have my 18 digit code and I just have to pull the trigger, but now I'm feeling slightly paranoid that I somehow managed to get through to a scammer. Just nerves from paying out pretty much all of my savings in one go I guess.
We assume that the years you have been shown you can pay are at Class 3 rates. By any chance have you been working abroad for any of those 10 or 11 years? If so, you may be able negotiate a refund of the Class3-Class2 difference (about £600 per year) after you have first paid Class3 in full.