Here we go again. Just received a letter from Civil National Business for parking ticket case 2

Coupon-mad

Bingo! Yes.

As long as you then add the rest of the template defence (but DON'T show us!).

IamWood

Defence was sent to ClaimResponses.CNBC@justice.gov.uk today, 03/05/2025.

Is now the waiting game?

Gr1pr

It is assuming that you checked for the email auto response from the CNBC as proof of receipt 

Then keep following the 12 steps in the defence template thread in announcements 

IamWood

Thanks @Gr1pr

The auto response email has not arrived yet. Will chase it up after the bank holiday break.

Gr1pr

Check your spam folder,  not just your inbox 

IamWood

Gr1pr said:

Check your spam folder,  not just your inbox 

Not there either. Should I try to send the email again?

Gr1pr

IamWood said:

Gr1pr said:

Check your spam folder,  not just your inbox 

Not there either. Should I try to send the email again?

Sometimes they go in their spam folder,  so maybe try using a different common email server,  Hotmail or Outlook or Gmail or Yahoo etc, CC yourself in too, plus CC the lawyers as well,  so 3 destinations 

Coupon-mad

IamWood said:

Gr1pr said:

Check your spam folder,  not just your inbox 

Not there either. Should I try to send the email again?

You'll have to. That defence is NOT in.

When you get the auto receipt please don't post it here. Just continue with the first 12 steps!

IamWood

Gr1pr said:

IamWood said:

Gr1pr said:

Check your spam folder,  not just your inbox 

Not there either. Should I try to send the email again?

Sometimes they go in their spam folder,  so maybe try using a different common email server,  Hotmail or Outlook or Gmail or Yahoo etc, CC yourself in too, plus CC the lawyers as well,  so 3 destinations 

Tried 06/05/2025 and received auto response.

Where can I find the lawyer's email? The layer is Sarah Ensall from DCB Legal Ltd.

Update:

Found her email, sarah@dcblegal.co.uk. Forwarded her my defence email accordingly, with body 'FYI'

Gr1pr

There was no need to email her,  although info@ is probably the correct email address 

The CNBC in Northampton will forward your defence to the lawyers,  so no harm done but wasn't necessary  ( nobody mentioned emailing DCB Legal at the claim stage  )