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Moneybox ISA trying to transfer to new provider

I'm having a bit of a nightmare trying to transfer my ISA from Moneybox to Secure Trust Bank, Moneybox is not listed on their transfer ISA list. Can anyone offer any advice please?

Comments

  • masonic
    masonic Posts: 29,747 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Transfer somewhere else first - somewhere that is on Secure Trust Bank's list.
  • Emmia
    Emmia Posts: 7,258 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 9 April 2025 at 11:06PM
    You're aware that once your Moneybox ISA is moved, you cannot return and open a new ISA with them.
  • sammy_zammy
    sammy_zammy Posts: 115 Forumite
    100 Posts Second Anniversary Name Dropper
    Is it called Digital Moneybox Ltd?
  • Has anyone managed to transfer out of Moneybox Isa ? Most other providers will not accept Nat. Ins. No. as acc. no. I am getting nowhere fast trying to move my money. Any help would be much appreciated. TIA
  • xylophone
    xylophone Posts: 45,986 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Has anyone managed to transfer out of Moneybox Isa ? 

    https://forums.moneysavingexpert.com/discussion/comment/81281842/#Comment_81281842

  • masonic
    masonic Posts: 29,747 Forumite
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    edited 13 April 2025 at 11:46AM
    hrvymarie said:
    Has anyone managed to transfer out of Moneybox Isa ? Most other providers will not accept Nat. Ins. No. as acc. no. I am getting nowhere fast trying to move my money. Any help would be much appreciated. TIA
    If they are asking for a six digit sort code and eight digit numeric account number, then these details can be filled with zeroes. The NINO is specified elsewhere on the form.
  • friolento
    friolento Posts: 3,596 Forumite
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    I left sort code and account number blank, and just gave the Moneybox number as Reference. I can't remember where I found that one but you can figure that out, I am sure. You probably don't need your NINO on the transfer form.

    Note you cannot have another cash ISA with Moneybox once your transferred one out.
  • I found the sort code and account number in my Moneybox app, as follows:

    Tap ISA Overview
    Tap Cash ISA
    Tap ...More
    Tap Manual Bank Transfers

    Account details for my Moneybox Cash ISA were on next page.
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