Civil National Business Centre Claim Form

Gr1pr

hoopman said:

I have been trying to see where I send my defense. Looks like I'm past the LOC reply from DCB email route and wondered if I send the defense via MCOL webpage?

As coupon mad stated,  definitely not on MCOL,  you dont really need MCOL once your AOS is completed,  except to check progress like checking your bank account online for example 

Email is what you will be using,  as detailed in the first 2 posts in the defence template sticky thread in announcements,  please study them,  especially the 12 steps in the 2nd post 

You will eventually email your defence as a pdf document attachment to claim responses,  as explained in the thread posts by coupon mad,  so stick to our advice,  dont go off piste, dont do anything other than the 12 steps tell you 

Read, study, ask, then act

hoopman

Have sent the Defence document as explained in the template. This is the required response?

hoopman

I have now received the Notice of Proposal Allocation to the Small Claims Track.
There is a section regarding mediation and asking if the small claims track is the appropriate track for my case.
I have not filled in anything like this before and wondered if there are any pointers I should look into?

Gr1pr

The required advice can be found in the usual 2 announcements near the top of the forum,  the newbies sticky thread and the defence template thread 

Mediation stage has been compulsory since last year,  you dont get a choice 

Coupon-mad

hoopman said:

I have now received the Notice of Proposal Allocation to the Small Claims Track.
There is a section regarding mediation and asking if the small claims track is the appropriate track for my case.
I have not filled in anything like this before and wondered if there are any pointers I should look into?

Yes. The first 12 steps you were following cover this.