AM Parking and Parking Collection Services - The gruesome twosome

SpinninginInfinity

Hi all,

I was hoping for some advice. I'm the registered keeper of a vehicle that was parked by an individual other them myself in a older residents care home permit only carpark resulting on a Notice to Driver being applied to the car's windscreen. Naturally I appealed covering lack of Keeper Liability and forbidding signage. Interesting to note that the compound allows visitors (the driver was there to see a resident) 20 minutes to attend to residents needs although this isn't reflected in the signage.

Along with my appeal I noted that a pcn number wasn't printed on the ticket. About three weeks later they e-mailed back requesting a copy of the Notice to Driver so they could trace the incident whilst informing me that a keeper couldn't appeal a Notice to Driver. I put them right and refused their kind request. 

Over two months passed and still not having heard an appeal outcome I received a Notice to Keeper from Parking Collection Services (I believe another name for Debt Recovery Plus) acting for AM Parking . I'm trying to work out if this is a debt recovery letter dressed up as a Notice to keeper  ,or just something I should ignore and inform the BPA of AM's attempt to extract money during the appeal period. Strangely the document mentions the PCS appeals procedure, needless to say AM have negated any possible POPLA appeal die to a time out.

The PCS "Notice to Keeper" seems to have added another £20 to the original NTD.

So I'd be interested in anyone perspective on this...

ChirpyChicken

No it is an NTK

Coupon-mad

Please show the letter/email refusing to let the keeper appeal, and please show both sides of the PCS NTK that adds £20.

I want to show these to the MHCLG as classic sharp practice.

NOT by pm please. Here on the thread.

SpinninginInfinity

Many thanks @Coupon-mad. 

I'll have to locate the Notice to Keeper, but please see below AM Parking's insistence that a Keeper could not appeal at the Notice to Driver stage,

Dear XXXXXXXX

Thank you for your recent email.

 

Could we ask you to supply a picture of the PCN that was issued so the matter of the PCN number being missing can be looked into by ourselves.

We notice that you as the keeper are appealing a ticket on vehicle (Notice to Driver) Parking Charge and at this stage it is the driver that is liable and must appeal within 28 days of the Notice to Driver being issued and only the driver can appeal the charge.

As the keeper of the vehicle we request you to provide the full name and serviceable address of the driver at the time the Notice to Driver was issued.

 

 

Regards

 

Appeals Department

 

www.amparking.co.uk

Please consider your carbon footprint before you print this email

-----------------------------------------------------------------------------------------------------

Any e-mail sent from AM Parking Services Ltd, its content and any files transmitted with it are intended solely for the addressee(s) and may be legally privileged and/or confidential. If you are not the intended recipient please delete the message and any attachments and contact appeals@amparking.co.uk and/or the sender via return email.

 

This email message does not form part of a legally binding contract or agreement between the recipient and AM Parking Services Ltd.

 

Messages sent via this medium may be subject to delays, non-delivery and unauthorised alteration. All transmitted email has been prepared using information believed by the author to be reliable, accurate, and virus free. Although the mail item will have been checked for viruses, we cannot accept any responsibility for any consequential or any other losses due to transmitted viruses.

 

AM Parking Services Ltd makes no warranty as to accuracy or completeness. In particular, AM Parking Services Ltd does not accept responsibility for changes made to email after being sent.

 

Any opinions or recommendations expressed are solely those of the author and may be subject to change without notice.

SpinninginInfinity

Just a quick question.

Having already appealed to AM Parking's Notice to Driver would the right cause of action be to not  Appeal to the Notice to Keeper as invited by PCS? AM Parking have basically ignored my appeal and left me zero time for a POPLA appeal. If the appeals still open (From the 20th January) and they start chasing any perceived debt that won't look good if they're silly enough to attempt court action, correct?

Coupon-mad

Please show that NTK. Both sides. Thanks!

Are AM Parking even in the BPA?

SpinninginInfinity

Are AM Parking even in the BPA?

Yes they are..

.

Hope these help the cause!

kryten3000

AM Parking are BPA members.

Coupon-mad

SpinninginInfinity said:

Hi all,

I was hoping for some advice. I'm the registered keeper of a vehicle that was parked by an individual other them myself in a older residents care home permit only carpark resulting on a Notice to Driver being applied to the car's windscreen. Naturally I appealed covering lack of Keeper Liability and forbidding signage. Interesting to note that the compound allows visitors (the driver was there to see a resident) 20 minutes to attend to residents needs although this isn't reflected in the signage. 

Along with my appeal I noted that a pcn number wasn't printed on the ticket. About three weeks later they e-mailed back requesting a copy of the Notice to Driver so they could trace the incident whilst informing me that a keeper couldn't appeal a Notice to Driver. I put them right and refused their kind request. 

Over two months passed and still not having heard an appeal outcome I received a Notice to Keeper from Parking Collection Services (I believe another name for Debt Recovery Plus) acting for AM Parking . I'm trying to work out if this is a debt recovery letter dressed up as a Notice to keeper  ,or just something I should ignore and inform the BPA of AM's attempt to extract money during the appeal period. Strangely the document mentions the PCS appeals procedure, needless to say AM have negated any possible POPLA appeal die to a time out.

The PCS "Notice to Keeper" seems to have added another £20 to the original NTD.

...please see below AM Parking's insistence that a Keeper could not appeal at the Notice to Driver stage,

Dear XXXXXXXX

Thank you for your recent email.

Could we ask you to supply a picture of the PCN that was issued so the matter of the PCN number being missing can be looked into by ourselves.

We notice that you as the keeper are appealing a ticket on vehicle (Notice to Driver) Parking Charge and at this stage it is the driver that is liable and must appeal within 28 days of the Notice to Driver being issued and only the driver can appeal the charge.

As the keeper of the vehicle we request you to provide the full name and serviceable address of the driver at the time the Notice to Driver was issued. 

Regards

Appeals Department

www.amparking.co.uk

Messages sent via this medium may be subject to delays, non-delivery and unauthorised alteration. All transmitted email has been prepared using information believed by the author to be reliable, accurate, and virus free. Although the mail item will have been checked for viruses, we cannot accept any responsibility for any consequential or any other losses due to transmitted viruses.

AM Parking Services Ltd makes no warranty as to accuracy or completeness. In particular, AM Parking Services Ltd does not accept responsibility for changes made to email after being sent.

Any opinions or recommendations expressed are solely those of the author and may be subject to change without notice.

kryten3000 said:

AM Parking are BPA members.

SpinninginInfinity said:

Yes they are..


Hope these help the cause!

Thanks. Yes it does help. They aren't allowed to seek more than £100 on a NTK.

Easy to win at POPLA, then!

AM Parking are a firm I always think are IPC.

SpinninginInfinity

but AM reporting haven't responded to my appeal almost three months later, so POPLA hopes dashed. Never mind I'll enjoy referring the threatagrams to the BPA when they arrive

Thank you.

Not sure it's worth a mention but the back of the NTK has an type size of about 1mm on printed A4, which is far from legible for most of us!

Good luck and thanks for what you do.

Coupon-mad

SpinninginInfinity said:

but AM reporting haven't responded to my appeal almost three months later, so POPLA hopes dashed. Never mind I'll enjoy referring the threatagrams to the BPA when they arrive

Thank you.

Not sure it's worth a mention but the back of the NTK has an type size of about 1mm on printed A4, which is far from legible for most of us!

Good luck and thanks for what you do.

Eh?

But that NTK is in date and the keeper needs to appeal it this week.