If You Have Registered For A Call Back Look Here

jem16

dreaming said:

Yay - received a letter today detailing what years I can pay and the difference it will make to my pension (started in 2021). It came as a bit of a surprise as I only had one brief phone call weeks ago to confirm NI and DOB and was expecting another phone call for further details. I do have to contact HMRC to confirm so I will try today but in all likelihood it will be an early morning phone call (early for me at least) next week. Thanks to the help received on this forum, and my own calculations, I have the cash put to one side for this purpose as it matches the letter all bar a few pennies.

It appears that those who requested callbacks and who are already in receipt of their pension are receiving letters with the information rather than another phone call. This fits in with the normal procedure of the Future Pension Centre handling those who’ve still to reach SPA and the Pension Centre handling those already in receipt. 

dreaming

jem16 said:

dreaming said:

Yay - received a letter today detailing what years I can pay and the difference it will make to my pension (started in 2021). It came as a bit of a surprise as I only had one brief phone call weeks ago to confirm NI and DOB and was expecting another phone call for further details. I do have to contact HMRC to confirm so I will try today but in all likelihood it will be an early morning phone call (early for me at least) next week. Thanks to the help received on this forum, and my own calculations, I have the cash put to one side for this purpose as it matches the letter all bar a few pennies.

It appears that those who requested callbacks and who are already in receipt of their pension are receiving letters with the information rather than another phone call. This fits in with the normal procedure of the Future Pension Centre handling those who’ve still to reach SPA and the Pension Centre handling those already in receipt. 

Yes - I'm glad it's all sorted now. I have had a lot of medical appointments in the last few weeks (all over for now, hopefully) so I hadn't thought about it too much but was sort of thinking I ought to chase it up when the letter arrived. I made the payment yesterday and now just waiting for my pension to be recalculated, which I understand can take a while to process - and trying to ignore the fact that I will pay more income tax on my company pension. Hey ho, such is life.

jem16

dreaming said:

jem16 said:

dreaming said:

Yay - received a letter today detailing what years I can pay and the difference it will make to my pension (started in 2021). It came as a bit of a surprise as I only had one brief phone call weeks ago to confirm NI and DOB and was expecting another phone call for further details. I do have to contact HMRC to confirm so I will try today but in all likelihood it will be an early morning phone call (early for me at least) next week. Thanks to the help received on this forum, and my own calculations, I have the cash put to one side for this purpose as it matches the letter all bar a few pennies.

It appears that those who requested callbacks and who are already in receipt of their pension are receiving letters with the information rather than another phone call. This fits in with the normal procedure of the Future Pension Centre handling those who’ve still to reach SPA and the Pension Centre handling those already in receipt. 

Yes - I'm glad it's all sorted now. I have had a lot of medical appointments in the last few weeks (all over for now, hopefully) so I hadn't thought about it too much but was sort of thinking I ought to chase it up when the letter arrived. I made the payment yesterday and now just waiting for my pension to be recalculated, which I understand can take a while to process - and trying to ignore the fact that I will pay more income tax on my company pension. Hey ho, such is life.

Why worry about 20% tax when you’ll still receive the other 80%?

dreaming

jem16 said:

dreaming said:

jem16 said:

dreaming said:

Yay - received a letter today detailing what years I can pay and the difference it will make to my pension (started in 2021). It came as a bit of a surprise as I only had one brief phone call weeks ago to confirm NI and DOB and was expecting another phone call for further details. I do have to contact HMRC to confirm so I will try today but in all likelihood it will be an early morning phone call (early for me at least) next week. Thanks to the help received on this forum, and my own calculations, I have the cash put to one side for this purpose as it matches the letter all bar a few pennies.

It appears that those who requested callbacks and who are already in receipt of their pension are receiving letters with the information rather than another phone call. This fits in with the normal procedure of the Future Pension Centre handling those who’ve still to reach SPA and the Pension Centre handling those already in receipt. 

Yes - I'm glad it's all sorted now. I have had a lot of medical appointments in the last few weeks (all over for now, hopefully) so I hadn't thought about it too much but was sort of thinking I ought to chase it up when the letter arrived. I made the payment yesterday and now just waiting for my pension to be recalculated, which I understand can take a while to process - and trying to ignore the fact that I will pay more income tax on my company pension. Hey ho, such is life.

Why worry about 20% tax when you’ll still receive the other 80%?

I'm not worrying - I'm ignoring (and it was just a throwaway remark in truth). I know that I am in a very privileged position to be able to afford to pay tax, and to pay the NIC contributions in the first place. I have one or two friends of a similar age who rely on pension credits just to live and who do have cause for worry every time cuts in benefits etc. are mentioned. I'm actually happy to pay the tax, especially if it going to help those less fortunate, and keep services running.

MicKeat

My husband and I registered for the call back before April 2025 but haven't had one yet. Has anyone else been waiting this long? When we log into govt. Gateway, there's a message saying we don't need to do anything else if we're already registered for the call, but it seems like a ridiculous amount of time to wait!

supersezzie

https://forums.moneysavingexpert.com/discussion/comment/82058505#Comment_82058505

We are still waiting too. We sent a letter to challenge the gaps as hubby was self employed and they were charging class 3 rather than class 2 rates (the difference of about 6k). We challenged that with evidence of the self assessment that he completed every year. He had one call months ago but they said it was marked as high priority to be looked into. No call back, no code, not even to pay the full amount back if we decided not to challenge it

They had also failed to allocate some past payments to the system, which was very clear their route and that was in the letter as well but they still haven't done that either.

It worries me that this is an ongoing issue and they are still trying to get out of paying pensions and hoping we just never pay and certainly trying to bat away anyone who challenged the rates they quoted. I spoke to an accountant who said we are not alone, there are hundreds of people who have said the same has happened to them, especially the self employed. I think they are trying to get away with over charging, and not addressing concerns and then not even letting you pay, even the full amount. At this point I don't know what to do and I was hoping Martin Lewis would investigate the scale of people still unable to pay or resolve challenges to the amounts.

molerat

Have you checked the regulations to confirm he is eligible to pay those gap at class 2 ? Being self employed and submitting a self assessment is not in itself an eligibility criteria for making late class 2 payments for some years - you had to apply for an exemption so you did not have to pay otherwise not paying removed eligibility to pay later.