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Parking fine from private company

Here’s what happened. I’ve parked at a car park on leeds and paid via the app for three days. However i’ve realised that the payments hadn’t been going through most likely due to an app fault as apple pay had said payment accepted for all of these days. One i realised they hadn’t gone through i got in contact with the company who own the app regarding what’s happened and they didn’t allow any solution. Now i’ve received multiple fines from a private company for parking without reserving. The app you pay through and the company who issued the fine are two different companies. Please help. 

Comments

  • Gr1pr
    Gr1pr Posts: 6,612 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Definitely wont be any fines, private parking companies dont issue them , magistrates do

    Name the parking company involved  ?

    How many PCNs ( invoices  )  in total   ?
  • bananaman25
    bananaman25 Posts: 6 Forumite
    First Post
    Here’s an image of the top of the paper. The app paid through is called ecology. I’ve receive two letters with parking charges of £100
  • bananaman25
    bananaman25 Posts: 6 Forumite
    First Post
    *evology is the app 
  • Coupon-mad
    Coupon-mad Posts: 147,984 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    *evology is the app 
    But wasn't that just paying for EV charging?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • bananaman25
    bananaman25 Posts: 6 Forumite
    First Post
    *evology is the app 
    But wasn't that just paying for EV charging?
    no there’s also an app for parking. Evology parking.
  • fisherjim
    fisherjim Posts: 6,939 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 5 April at 9:53AM
    Do you have any proof of payment at all, it says on the website that you get a text confirmation.
    If the landowner wants to get in to bed with a parking app that fails that's their issue.
    The parking company pretending to manage the car park (CPP) are contracted by the land owner as well as Evology, so your first port of call is plan A as always see the newbies thread.


  • bananaman25
    bananaman25 Posts: 6 Forumite
    First Post
    fisherjim said:
    Do you have any proof of payment at all, it says on the website that you get a text confirmation.
    If the landowner wants to get in to bed with a parking app that fails that's their issue.
    The parking company pretending to manage the car park (CPP) are contracted by the land owner as well as Evology, so your first port of call is plan A as always see the newbies thread.
    I’ve read the thread and plan A is to complain. But who do i complain to if the payment app aren’t being any help
  • Gr1pr
    Gr1pr Posts: 6,612 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Read the following post about obtaining landowner details 

    https://forums.moneysavingexpert.com/discussion/6337652/how-to-find-details-of-landowner
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