Civil Enforcement

ThorOdinson

I got a PCN from Civil Enforcement asking for £100 for parking at a pub. This is the first notice I got from them, months after the alleged incident. No note on windscreen.

The notice:

I intend to email the following, basically just the template with one extra sentence:

I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

There will be no admissions as to who was driving and no assumptions can be drawn. Since your PCN is a vague template, I require an explanation of the allegation and your evidence. You must include a close up actual photograph of the sign you contend was at the location on the material date as well as your images of the vehicle.

If the allegation concerns a PDT machine, the data supplied in response to this appeal must include the record of payments made - showing partial VRNs - and an explanation of the reason for the PCN, because your Notice does not explain it.

If the allegation involves an alleged overstay of minutes, your evidence must include the actual grace period agreed by the landowner.

Also note that the first letter I received was on 2025/04/03, dated 2025/04/01.

Is that okay? If I understand the newbies thread, since this is the first letter, they can't claim keeper liability now, so are basically up a creek. Since I wasn't the driver, any opportunity for them has now passed. At this stage I have not mentioned that, only that this was the first letter.

My understanding is that the first step is to send this email, and then wait for their response. Is that correct?

DE_612183

First step is to ask the pub to get them to cancel it.

ThorOdinson

Thanks, yes I did email the pub. Should I wait for them to respond before emailing CE?

DE_612183

ThorOdinson said:

Thanks, yes I did email the pub. Should I wait for them to respond before emailing CE?

I've found speaking to the manager is better - emails get ignored...

rachity

From CEL's website

How can I appeal my ticket?

You should appeal online by clicking here.

We will respond to your appeal within 14 days of receiving it.

The amount owed will not increase while your appeal is being reviewed.

Can I appeal over the phone?

We do not discuss Parking Charge Notices over the phone. Your appeal must be made in writing on our website. Our FAQs section should help answer many of the questions typically raised.

https://www.ce-service.co.uk/faqs/

*Incident date 26/02, PCN date 14/03?

ThorOdinson

Do you think it's worth using the web appeal form? The newbies thread seems to be saying that appeals are a waste of time anyway.

And if so, should I just send them what I was planning to send my email?

rachity

Personally, I think it's disgusting that CEL insist on appealing via their website only.

What about folks who do not have internet?

rachity

rachity said:

*Incident date 26/02, PCN date 14/03?

https://www.legislation.gov.uk/ukpga/2012/9/schedule/4 

Protection of Freedoms Act 2012

Schedule 4

s9

(4)The notice must be given by—

(a)handing it to the keeper, or leaving it at a current address for service for the keeper, within the relevant period; or

(b)sending it by post to a current address for service for the keeper so that it is delivered to that address within the relevant period.

(5)The relevant period for the purposes of sub-paragraph (4) is the period of 14 days beginning with the day after that on which the specified period of parking ended.

**When making your appeal, do not in any way indicate who was driving on the date of the incident.

ThorOdinson

Appeal sent.

rachity

ThorOdinson said:

Appeal sent.

OK

CEL may turn it down.....time will tell

If so, brace yourself for a flurry of debt collector's letters.....inc the £70 increase.

So in that event, if it were me I'd just ignore them & file for future use, & wait to see if CEL sends a letter before (County Court) claim.

Let us know how it pans out.

ThorOdinson

The pub manager has come back and said they won't cancel it but will ask them to reduce it to £20. Obviously I'm not paying anything since a) I'm not not the driver and b) they sent the notice too late anyway.