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Tembo suspends ISA transfers

Tembo have suspended their Cash ISA transfer In option due to high demand. It also looks like adding new money is impossible too. They must be overwhelmed!
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Comments

  • eskbanker
    eskbanker Posts: 42,290
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    Not the first time that a smallish provider can't cope with the level of activity arising from being top of the best buy tables, and more pronounced when at a busy time of year and being featured on MSE...
  • Gummomarx
    Gummomarx Posts: 209
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    edited 6 April 2025 at 12:46PM
    I've just opened an account - transfer-in pause still in effect.
  • and still pused on the 14th of April.
  • Beeblebr0x
    Beeblebr0x Posts: 389
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    I lost patience and transferred to Moneybox
  • I lost patience and transferred to Moneybox
    Presumably you did this just before Tembo suspended transfers in, right? As far as I can tell from the app, that option is still inactive. (I'm just wondering how long to give them before I jump to Moneybox, because I don't want to miss out on their Open Access Cash ISA offer, too.)
  • MrsMeg
    MrsMeg Posts: 39
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    I opened cash ISA with tembo on 5th April, no transfers allowed tho. There was a brief window over the weekend (12,13th) when it reopened but app was glitchy, so they've paused again with no forecast of unpausing. I cancelled transfer & jumped to Trading212 instead.
  • Tembo appears to be accepting transfers in again. I just initiated one successfully in the app.
  • rustyboy
    rustyboy Posts: 40
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    Yeah. I’ve done the same over the weekend. 

    Does anyone know if a transferred ISA will show as a different ISA on your account as it’s from last year? Or will it be merged with my current. 

    It’s probably common sense but I’ve not done this before. 

    Cheers 
  • friolento
    friolento Posts: 4,416
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    edited 27 April 2025 at 6:39AM
    The transfer goes into an existing ISA. So no, they won’t be creating a new ISA. That’s the same at all providers.
  • Growingold
    Growingold Posts: 641
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    friolento said:
    The transfer goes into an existing ISA. So no, they won’t be creating a new ISA. That’s the same at all providers.
    With a transfer I did to ZOPA they opened a different pot for it within my ISA
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