We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

BT bb not working

Options
Nearly a week bt bb and digital voice not working. An engineer came still not working. Checking fault status, it says fixed which is not true. Phoned again and going through the process again and he thinks a new hub might solve the issue.Am loss without Wi-Fi. 

Comments

  • Mark_d
    Mark_d Posts: 2,407 Forumite
    1,000 Posts Second Anniversary Name Dropper
    If the engineer can find no further fault with your broadband then any remaining issues are yours to solve.  There can be any number of reasons why the wifi isn't working for you
  • EssexExile
    EssexExile Posts: 6,460 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    Have you tried resetting the hub? Paper clip in the little hole at the back if it's the same as mine. I phoned them when I had trouble and Paul from EE talked me through resetting and gave me his email address in case I needed more help.
    Tall, dark & handsome. Well two out of three ain't bad.
  • cherry76
    cherry76 Posts: 1,092 Forumite
    Part of the Furniture 500 Posts
    Yes, I have tried, no luck. When the engineer left he said it would be sorted today. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 599K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.