Notice of water bill price rise - breach of regulations?

rugiada74

Hi, I've today (26/3/25) received notice of a 56% water sewerage price rise from Southern Water wef. 1st April 2025 (letter dated 20/3/25)  - surely this is insufficient notice of a price rise and a breach of OFWAT regulations?

Ayr_Rage

When do you normally get the next year's notification?

What regulation do you think is being broken?

rugiada74

Ayr_Rage said:

When do you normally get the next year's notification?

What regulation do you think is being broken?

Consumer Rights Act 2015, I can't see how this is reasonable notice?  Also, OFGEM requires energy providers to give 30 days notice of price rises but I can't find similar details for OFWAT but I would have expected standards to be the same.

matelodave

Water bills usually descend in the last week or so of March and this year is no different - Unless you've been living under a rock the news has been full of it over at least the past month, much like the annual increase in rates, gas, leccy, mobile phones etc.

Ayr_Rage

rugiada74 said:

Ayr_Rage said:

When do you normally get the next year's notification?

What regulation do you think is being broken?

Consumer Rights Act 2015, I can't see how this is reasonable notice?  Also, OFGEM requires energy providers to give 30 days notice of price rises but I can't find similar details for OFWAT but I would have expected standards to be the same.

Why would you expect the same?

As above, the information has been available for weeks.

rugiada74

Ayr_Rage said:

rugiada74 said:

Ayr_Rage said:

When do you normally get the next year's notification?

What regulation do you think is being broken?

Consumer Rights Act 2015, I can't see how this is reasonable notice?  Also, OFGEM requires energy providers to give 30 days notice of price rises but I can't find similar details for OFWAT but I would have expected standards to be the same.

Why would you expect the same?

As above, the information has been available for weeks.

Yes, i was aware of increases but my point is asking if one considers there has been a contractual or statutory breach.  

MattMattMattUK

rugiada74 said:

Ayr_Rage said:

rugiada74 said:

Ayr_Rage said:

When do you normally get the next year's notification?

What regulation do you think is being broken?

Consumer Rights Act 2015, I can't see how this is reasonable notice?  Also, OFGEM requires energy providers to give 30 days notice of price rises but I can't find similar details for OFWAT but I would have expected standards to be the same.

Why would you expect the same?

As above, the information has been available for weeks.

Yes, i was aware of increases but my point is asking if one considers there has been a contractual or statutory breach.  

One does not.