Backing up contacts

_Chris__2
_Chris__2 Posts: 92 Forumite
Part of the Furniture 10 Posts
Just trying to backup the contacts from my Galaxy A50 onto my laptop connected up by cable - when I look at them on the phone, there's over 4,000, but can't find any on the laptop? I see two folders, one for the card and one for phone. Any ideas how I can find them please?

Comments

  • flaneurs_lobster
    flaneurs_lobster Posts: 5,747 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Is your A50 synchronised with your Google account? Your contacts should be available via your Google account.

    If you need to export your contacts from the phone then the easiest way is to format them as a .vcf file, Contacts app, Export Contacts, Save as .vcf to the phone then transfer that file to the PC by cable.

    You could also use the Samsung Smart Switch software on your PC, download from Samsung site and follow Backup instructions.
  • _Chris__2
    _Chris__2 Posts: 92 Forumite
    Part of the Furniture 10 Posts
    Thank you.  I'm trying to stay away from Google.  

    When it says what is in the phone, are they referring to the sim card or some sort of internal memory?
  • flaneurs_lobster
    flaneurs_lobster Posts: 5,747 Forumite
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    _Chris__2 said:

    When it says what is in the phone, are they referring to the sim card or some sort of internal memory?
    What do you mean by "it"? Can you provide the context for how/where this question is asked?

    And a question I should have asked earlier, 4000 contacts is rather a lot, where are you seeing this total?
  • _Chris__2
    _Chris__2 Posts: 92 Forumite
    Part of the Furniture 10 Posts
    _Chris__2 said:

    When it says what is in the phone, are they referring to the sim card or some sort of internal memory?
    What do you mean by "it"? Can you provide the context for how/where this question is asked?

    And a question I should have asked earlier, 4000 contacts is rather a lot, where are you seeing this total?
    The it, is what I see on the laptop, when it shows me the contents of the mobile phone

    I'm seeing that total from the contacts section within the phone itself.
  • flaneurs_lobster
    flaneurs_lobster Posts: 5,747 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Are you using the Samsung or Google Contacts app on your phone?
    Google - blue head/shoulders silhouette on white background
    Samsung - white head/shoulders silhouette on red background

    You need to export your contacts in a form that can be read by another contacts application, the .vcf format.

    Both apps have the option to do this, you save the file to your phone's internal storage then access/copy this to your PC.
  • _Chris__2
    _Chris__2 Posts: 92 Forumite
    Part of the Furniture 10 Posts
    It's the contacts app you see with the orange background
  • flaneurs_lobster
    flaneurs_lobster Posts: 5,747 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    OK that's the Samsung app.

    Select it
    From the Contacts page take the menu (hamburger) icon on the left
    Take Manage contacts
    Take Export contacts
    From = All Contacts
    To = Internal storage
    Hit Export
    Confirmation message should say "Contacts.vcf has been exported to your internal storage".

    See how that goes.

    On my phone ~1500 contacts has created a 660kB file in my Downloads folder.
  • Frozen_up_north
    Frozen_up_north Posts: 2,636 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    _Chris__2 said:
    Thank you.  I'm trying to stay away from Google.  

    The Android O/S on your phone, and Waze, are by Google. They already have your details


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