Why am I paying more for water than my neighbours in similar flats?

System

This discussion was created from comments split from: Water Bill Doubled Suddenly – Anyone Experienced This?.

patternline

Hi Everyone. What I can not understand I am in a block of flats all one bedroom for the elderley.so I imagine
we all use about the same amount of water. I can not have a meter as I am upstairs most of the residents
are paying a new amount in the late £20s I am charged over £40 .None of us upstairs have washing machines
or dish washes . I have spoken to 3 different departments for the reasons why but with no success.I know I
will pay it but not happy. Has anyone else had the same problems.with no success from the Water Companies.

MattMattMattUK

patternline said:

Hi Everyone. What I can not understand I am in a block of flats all one bedroom for the elderley.so I imagine
we all use about the same amount of water. I can not have a meter as I am upstairs most of the residents
are paying a new amount in the late £20s I am charged over £40 .None of us upstairs have washing machines
or dish washes . I have spoken to 3 different departments for the reasons why but with no success.I know I
will pay it but not happy. Has anyone else had the same problems.with no success from the Water Companies.

Have you asked them what they are billed as, metered, assessed, unmetered? If you cannot have a water meter then ask to go onto an assessed rate. 

MSE_ForumTeam5

Hi @patternline we've split your question into a thread of its own to help you get the best help

Mark_d

My water bill shot up a few years back and the water company simply couldn't explain it.  Eventually they gave in and reduced my bills to £15 per month

patternline

Thank you MattMattMattUK for your help. I will get back to them with the information you have given me.