DCB Legal Representing Excel Parking - Defense Assistance & General Support Needed

alicebarbz

jd576 said:

When I filed my defence by email, it was done on the 26th of July 2024 and it took until the 10th of August for MCOL to be updated noting that the defence had been received. The same day I received a paper acknowledgement and the next day the directions questionnaire. 

These acknowledgements only came after the deadline to file my defence (5 August) had already expired, so caused me a considerable amount of angst too. 

Thanks, I submitted my defence in March and it's still dragging on. The whole system is so poor. 

Coupon-mad

alicebarbz said:

After following up, I got another auto response acknowledging the email and stating that I would receive a response with 10 days. This was on 03/08/25 and still nothing. MCOL still shows my latest document as Acknowledgement of Service - no update to show my defence as logged. 

I have since received an email from DCB legal about a 'without prejudice settlement' offering to reduce claim from six hundered and something to £500... laughable. Does this sugggest that my defence has been processed somewhere? Any sense on when I will receive the directions questionnaire? 

I think you should complain by email to HMCTS as you can't be left in the lurch indefinitely and your MCOL record looks like you haven't defended at all, which makes you nervous of a CCJ.