SIM swap hack money taken from Kraken to Revolut, how to proceed?

flaneurs_lobster

Petriix said:

flaneurs_lobster said:

surreysaver said:

friolento said:

I am afraid I don't have any information that could help with your current situation.

Just to say though that SIM swap fraud has been around for a long time and there are some key preventative measures people can take to reduce their risk of falling prey to it:

1. put a PIN on your SIM
2. add a second password to your mobile phone account
3. use 2 factor authentication for logging into all your accounts

https://www.met.police.uk/SysSiteAssets/media/downloads/force-content/met/campaigns/fraud/cyber-protect_protect-yourself-from-sim-swap-fraud.pdf

I cannot see what difference having a PIN on your SIM would make, as the PIN only protects that SIM, and wouldn't stop a new SIM porting your number over?

Absolutely correct, but what it does stop is a locked phone being lifted and the SIM being removed to a new phone for fraudulent 2FA use. 

But, let's be totally clear, that's not really SIM swapping. Your protection from a genuine SIM swap is only as good as the security of your mobile provider and/or your email account. 

True, SIM-swap fraud is often the second step after an email account has been compromised. Makes the point that the security on your email account should be as tight as you can make it. 

Once fraudsters have control of your email they will be looking for comms from financial institutions and bills from your mobile company (and other stuff). And this "looking" is automated, it'll be fast.