Lebara 90 day inactivity period

Aidanmc

From my understanding of Lebara terms, after 90 days of inactivity (call/text/data), the credit balance will be removed which i can reclaim during the following 90 days (180 days since chargeable activity)

I dont use mobile phone much, but necessary to receive texts for online banking etc.

Do Lebara send a notification before the 90 day period?

I did ask Lebara and this was the response (which i dont think is totally correct)

'Thank you for contacting Lebara Customer Care. Hope you are doing well.If  you don't make a chargeable call/text/data for a consecutive 90 day period sim will get disable and balance will get expired'.

This is the Lebara terms

60. If you do not use the Pre-Pay Services to carry out at least one chargeable activity ( make a call, send a text or use data) with your Lebara SIM for a consecutive period of 90 days, you will lose any top up credit or outstanding balance remaining. To continue using our services, you will need to make a top up or add a plan online or with a voucher in-store. 
 

61. You can request for a refund for up to 180 days from the last chargeable activity ( call, texts or data usage) made with your Lebara SIM as shown on your Account.
 

62. If your do not use the Pre-Pay services to make atleast one chargeable event for a further consecutive period of 365 days, this agreement will be deemed terminated by you, the service will be disconnected and the SIM will no longer be available for further use. 
 

reddwarf2002

Those are definitely the new terms when I last checked t&cs a few months back. However, I'm not sure if in reality it will work like that as it seems quite generous.