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BT
Openclick33
Posts: 1 Newbie
Hi, We are a disabled pensioner couple , We were going to have BT everything TV films , Broadband . Landline , But my husband fell really ill leaving him to be in hospital and still is,
I is wife have no idea of dealing with things and no close family , My husband managed to cancel BT or EE but they have all there EQuipments left here I tried phoning them but I am nearly deaf
and they said put it all together and they will send a bag to pick it up . thats been nearly 3 weeks and I am at a loss . please can u help me , even having to get my neighbour to send this . Thank you (Removed by Forum Team)
I is wife have no idea of dealing with things and no close family , My husband managed to cancel BT or EE but they have all there EQuipments left here I tried phoning them but I am nearly deaf
and they said put it all together and they will send a bag to pick it up . thats been nearly 3 weeks and I am at a loss . please can u help me , even having to get my neighbour to send this . Thank you (Removed by Forum Team)
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Comments
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Could you perhaps ask your neighbour to phone BT on your behalf. Sometimes there are facilities on phones that help people with loss of hearing -cannot remember what it is called, sorry.0
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Are you able to communicate using one of these methods ?
https://www.bt.com/help/contact-bt/account-and-billing/broadband
Could I also suggest you remove email address from your post2 -
As long as you are sure they are no longer charging you, I would not worry.
They might not want it back anyway.
It may cost them more to have it returned, than its worth.
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