We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
Daughter's Samsung phone wont charge
spaceboy
Posts: 1,925 Forumite
Seems to have started today, she's powered it down just now as it's not charging and she doesn't want it to go completely flat. I have a USB charge meter which I plug into the USB charger and then the USB cable goes from that into her phone. With my phone the display starts showing the current being drawn from the charger, with her phone the display turns off on the USB charge meter.
Can anyone help with any ideas what could be wrong? I shone a torch into the USB-C socket and it looks very clean and clear of debris. She says it didn't get wet.
Can anyone help with any ideas what could be wrong? I shone a torch into the USB-C socket and it looks very clean and clear of debris. She says it didn't get wet.
0
Comments
-
spaceboy said:Seems to have started today, she's powered it down just now as it's not charging and she doesn't want it to go completely flat. I have a USB charge meter which I plug into the USB charger and then the USB cable goes from that into her phone. With my phone the display starts showing the current being drawn from the charger, with her phone the display turns off on the USB charge meter.
Can anyone help with any ideas what could be wrong? I shone a torch into the USB-C socket and it looks very clean and clear of debris. She says it didn't get wet.
The connection from the USB onto the circuit board could have failed or broken. Repeatedly plugging and unplugging a charging cable, which is pretty much unavoidable, can do that. Unless it supports wireless charging, it's probably dead or will be soon. Just make sure she has everything backed up!I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.
1 -
What to do if your Samsung Phone is not charging | Samsung UK
this might help.1 -
does it support wireless charging ?1
-
ok I'm not sure which model number it is. Her mum bought her it probably about 18 months ago. I think it's an A series0
-
If it's an A series then no wireless charging.spaceboy said:ok I'm not sure which model number it is. Her mum bought her it probably about 18 months ago. I think it's an A series2 -
You've tried the obvious thing of a different cable that you know definitely works? I've had cables fail a few times.0
-
But you used her cable? Or a different one? Or the meter replaced the cable?spaceboy said:
Well I explained how I tested it with a USB meter. It works with my phone and her sister's phone.Emmia said:You've tried the obvious thing of a different cable that you know definitely works? I've had cables fail a few times.
0 -
Also check there is nothing blocking the port on the phone, easy for some fluff to get in there and that can stop the charging, just clean it out just in case that is the problem.0
-
OP has said they did thatgambleruk said:Also check there is nothing blocking the port on the phone, easy for some fluff to get in there and that can stop the charging, just clean it out just in case that is the problem.1
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 349.7K Banking & Borrowing
- 252.6K Reduce Debt & Boost Income
- 452.9K Spending & Discounts
- 242.7K Work, Benefits & Business
- 619.4K Mortgages, Homes & Bills
- 176.3K Life & Family
- 255.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 15.1K Coronavirus Support Boards