APCOA - railway station - keyed wrong digits

System

This discussion was created from comments split from: **NEWBIES!! PRIVATE PARKING TICKET? OLD OR NEW? **READ THESE FAQS FIRST!** Thankyou!.

foofighterno1

Hi all, grateful for any help... I'm new to the forum and sorry if this is the wrong place to message. I got a parking ticket from APCOA after parking at a train station. I have dyslexia and long covid and accidentally put in the last three digits wrong - sometimes my memory fails and I get brain fog. I put in the last three digits of my old car but the first four digits were correct. I am naive and thought if I explained my mistake and show my ticket the ticket would be waived. It was rejected and I got asked if I want to pay £20. 

I appealed to POPLA and explained I have long covid and a learning disability but wasn't explicit. I also realise I should have mentioned the Equalities Act after reading the forum. I am worried my appeal will be rejected and not sure what will happen after that. I have put in a complaint on the APCOA website and also appealed to the landowners - Network Rail and South Western Rail but they won't help.....

If POPLA reject, can you guide me on my options? Any advice appreciated - I feel really overwhelmed by this!

MSE_ForumTeam5

Hi @foofighterno1 - we've split your message into a thread of its own

Gr1pr

Duplicate thread,  please use the other thread below,  where I replied 

https://forums.moneysavingexpert.com/discussion/6594446/input-the-wrong-car-reg-when-buying-my-parking-ticket-and-not-sure-i-will-get-appeal-upheld#latest