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APCOA - railway station - keyed wrong digits

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This discussion was created from comments split from: **NEWBIES!! PRIVATE PARKING TICKET? OLD OR NEW? **READ THESE FAQS FIRST!** Thankyou!.
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  • Hi all, grateful for any help... I'm new to the forum and sorry if this is the wrong place to message. I got a parking ticket from APCOA after parking at a train station. I have dyslexia and long covid and accidentally put in the last three digits wrong - sometimes my memory fails and I get brain fog. I put in the last three digits of my old car but the first four digits were correct. I am naive and thought if I explained my mistake and show my ticket the ticket would be waived. It was rejected and I got asked if I want to pay £20. 

    I appealed to POPLA and explained I have long covid and a learning disability but wasn't explicit. I also realise I should have mentioned the Equalities Act after reading the forum. I am worried my appeal will be rejected and not sure what will happen after that. I have put in a complaint on the APCOA website and also appealed to the landowners - Network Rail and South Western Rail but they won't help.....

    If POPLA reject, can you guide me on my options? Any advice appreciated - I feel really overwhelmed by this!
  • MSE_ForumTeam5
    MSE_ForumTeam5 Posts: 1,257 Community Admin
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    Hi @foofighterno1 - we've split your message into a thread of its own
    Official MSE Forum Team member. Please use the 'report' button to alert us to problem posts, or email forumteam@moneysavingexpert.com
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