BRSK

epsilon4900

I am in touch with a salesperson from BRSK who called at my door and left a flyer. He says that IF I leave my talk talk broadband and phone contract early and pay their leaving charge/s BRSK will gift me £150 credit so that I would not pay their monthly fee for quite some months. They also estimate that I will have saved probably about £90 in all. BUT they said that IF I approach BRSK tele sales they will probably only offer to match the cancellation fee which is about £60. I am not sure how I feel about that. Any thoughts? Generally I would avoid doing business with anyone who called unprompted at my door. This if genuine does seem attractive.

QrizB

Before the BRSK salesdrone turned up, were you thinking of switching your broadband & phone service?

If you weren't, why are you considering it now?

daveyjp

BRSK in my area focussed on expanding where the likes of Openreach, Virgin and Cityfibre had no plans to provide FTTP.  Quite often more remote villages with many properties, but too far from existing infrastructure.  They took a punt on one village and take up was double their target, almost 80% of residents signed up.

I've also heard good things from business users where Openreach have failed.

So if they are the only player for FTTP well worth a look, if they are one of many do the usual research if it is time to change provider.

epsilon4900

QrizB said:

Before the BRSK salesdrone turned up, were you thinking of switching your broadband & phone service?

If you weren't, why are you considering it now?

Thanks. I have been thinking on and off about ditching TALK TALK for years for a number of reasons principally their terrible download and poor upload speeds? I have been put off because of termination charges to change while still under contract. So unusually when the salesrep called it felt a good moment to find out more? He left a flyer and I have been mulling it over since. This is some months ago I should say as I am under contract till October. My concern is why he should be able to offer me a better offer than if I just rang BRSK tele sales? That's what I am really after feedback about? 

epsilon4900

daveyjp said:

BRSK in my area focussed on expanding where the likes of Openreach, Virgin and Cityfibre had no plans to provide FTTP.  Quite often more remote villages with many properties, but too far from existing infrastructure.  They took a punt on one village and take up was double their target, almost 80% of residents signed up.

I've also heard good things from business users where Openreach have failed.

So if they are the only player for FTTP well worth a look, if they are one of many do the usual research if it is time to change provider.

Thanks Daveeyjp     Very helpful feedback. I know of at least one organization where I am involved which uses BRSK. I haven't asked them how they find them or at least not yet but my sense is that it works well at least the service provision part at any rate. I have no idea how they are to be a customer of them as it were.  I think they are the only high speed full fibre alternative service to TALK TALK in my area or at least it looks like it may be them and 3. Once again it's the aspect of why the door to door sales rep can apparently offer so he says a better deal than tele sales. I don't understand that and it is this which so far puts me off. When I get time probably next week I intend to ring BRSK tele sales and put this to them. BUT and this also puts me off they are not actually that easy to reach and if that is what the sales line is like what about customer service after you join? It doesn't inspire. Open to any further comments and feedback and thanks again.

uvarvu

Virgin Media and Openreach are similar in terms of their names.   They are not English but they are of an ancient African origin.

Virgin Media translates to “For when you can’t get Openreach” and Openreach translates to “For when you can’t get an altnet”.

Both are mediocre operators with poor offerings and pricing.   Brsk will blow you away with their very low latency and symmetrical service.    You will notice it immediately with fast responsiveness when browsing the internet and when using cloud storage for backups.    You will also notice improved loading times for streaming services and less bufferbloat.

If you can get access from an altnet then by all means go for it.

Source:   A very happy YouFibre customer (the parent company Netomnia run both that and Brsk).

epsilon4900

Thanks Uvarvu. Appreciate the feedback!