How can I get around new openreach 1 line only restrictions?

Britfordlane

I  tried to get a better deal with my provider BT but they told me that because I have 2 lines they could do nothing for me without moving to one line. And, that it would be the same if I went to any other provider that used open reach. That only leaves me Virgin.  I have a household line and my husband has a line set up through the civil service - we have nothing to do with it.  I'm feeling stuck as I'm keen for a better price. Any other thoughts of how to get round this please?

littleboo

It is possible to have multiple services delivered over a single fibre, Openreach provide a multi-port ONT. I've no idea how you would migrate two unrelated services onto it. 

QrizB

Britfordlane said:

I  tried to get a better deal with my provider BT but they told me that because I have 2 lines they could do nothing for me without moving to one line. And, that it would be the same if I went to any other provider that used open reach.  ... Any other thoughts of how to get round this please?

Notwithstanding what BT have told you, have you tried any other suppliers?

iniltous

Some clarification may help , having two lines in itself shouldn’t affect anything, but are these two lines separate, different phone numbers , different account numbers , paid from different accounts ? 

Does the better deal you are trying to get on your residential line come with the obligation to take FTTP , and that’s what’s concerning you , that somehow getting FTTP will affect the ‘civil service’ line , which has to remain as it is ( for the time being at least ) ?

What seems difficult to understand, if the two lines are effectively separate ( apart from being at the same location )  , then when you call to upgrade the residential one you have  control over , the existence if the other civil service line is irrelevant, although if the ‘address’ is used to search for the existing service , then two services will be displayed, but all the representative has to do is select the appropriate one from the two  , no reason why the other one can’t remain exactly as it is now