New account?

Acidforums

Hi at some point did the data refresh in this forum?


I had an old account from years ago but it doesn't recognise my details so been forced to use a new one 

Neil_Jones

Forum moved provider a couple of years ago so its plausible that old or inactive accounts weren't transferred over.

That and IIRC all the passwords had to be reset?

MSE_James

If you had a previous Forum account, in most circumstances you should still be able to access it.  You must have used a different email address though, otherwise you'd not have been able to create this new account.

Please keep in mind our one person = one account rule, so if you do want to resurrect an old account, you'd need to close this one.

For further assistance you can email us on forumteam@moneysavingexpert.com - if you know your old Forum username that would help too.

Acidforums

MSE_James said:

If you had a previous Forum account, in most circumstances you should still be able to access it.  You must have used a different email address though, otherwise you'd not have been able to create this new account.

Please keep in mind our one person = one account rule, so if you do want to resurrect an old account, you'd need to close this one.

For further assistance you can email us on forumteam@moneysavingexpert.com - if you know your old Forum username that would help too.

I did try resetting with my emaild and nothing appeared, so that was odd