Thames Water 40% Bill Increase – No Transparency, No Justification!

buglawton

I came here after seeing an exactly 33% increase.

From £ 557.22 to £ 740.73 for 2 people in a 3 bedroom house in one year. We were previously assessed after the technician visited, looked at our split arrangement with 2 main stopcocks and said water meter not possible.

Naturally I'll be calling Thames Water. In the past when sorting out some issues with a property let, I was able to reach them and resolve things. Wonder how it will go this time.

MattMattMattUK

buglawton said:

I came here after seeing an exactly 33% increase.

From £ 557.22 to £ 740.73 for 2 people in a 3 bedroom house in one year. We were previously assessed after the technician visited, looked at our split arrangement with 2 main stopcocks and said water meter not possible.

Naturally I'll be calling Thames Water. In the past when sorting out some issues with a property let, I was able to reach them and resolve things. Wonder how it will go this time.

If your "resolve" is to get your assessed charge reduced they will say no, but it might be time to look at how your internal plumbing is set up, as mentioned by a PP it may be possible to have things rejigged and then get a meter which will almost certainly be cheaper and put you in control.