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DCBL/parking eye ticket

hello, 

My wife recently parked at a car park in Livingston and hadn’t realised there was a charge payable. She received a letter via the post with a parking charge - as this is private do we need to pay this? 

Further to this, not long after receiving the above charge, another company, DCBL on behalf of parking eye sent a final reminder letter for a parking charge from 10/2019 in Liverpool. My wife has no recollection of ever receiving a parking notice prior and we had no contact from them prior to getting the above charge. Do we have to pay these? I’ve never had to deal with any private parking charges and always see mixed reviews online about to pay or not to pay 
«1

Comments

  • Gr1pr
    Gr1pr Posts: 6,781 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    If the RK resides in Scotland then ignore them at the moment 

    Eventually there will be keeper liability in Scotland and then you will see thousands of queries like yours,  except that POFA2012 will move the goalposts 
  • Coupon-mad
    Coupon-mad Posts: 148,271 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 3 March at 6:21PM
    Do we have to pay these?
    Of course not! Ignore.

    In future, you will get keeper liability though. 
    Search the forum for:

    Scotland parking keeper liability law 2025
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • jackolantern2
    jackolantern2 Posts: 11 Forumite
    First Post
    Do we have to pay these?
    Of course not! Ignore.

    In future, you will get keeper liability though. Search the forum for:

    Scotland parking keeper liability law 2025
    Thank you, is there a time where we should worry about any further letters etc? 
  • jackolantern2
    jackolantern2 Posts: 11 Forumite
    First Post
    Gr1pr said:
    If the RK resides in Scotland then ignore them at the moment 

    Eventually there will be keeper liability in Scotland and then you will see thousands of queries like yours,  except that POFA2012 will move the goalposts 
    Gr1pr said:
    If the RK resides in Scotland then ignore them at the moment 

    Eventually there will be keeper liability in Scotland and then you will see thousands of queries like yours,  except that POFA2012 will move the goalposts 
    Thank you, at what point should we contact them, if at all?
  • Coupon-mad
    Coupon-mad Posts: 148,271 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 3 March at 11:33PM
    Never. Not in Scotland unless they serve papers under the simple procedure.

    Read the new RAC guide here:

    https://www.rac.co.uk/drive/advice/driving-advice/how-to-appeal-a-parking-charge-notice-pcn/

    The FAQS tell you the same as we are saying. Just so you know it's not just armchair lawyers on forums who know that (as things stand whilst you don't yet have keeper liability of a properly independent appeals service) you only have to respond to simple procedure letters in Scotland.

    And parking case litigation there is as rare as hen's teeth...and has never involved DCB nor ParkingEye.

    Perfectly safe. No paying these. But be aware that things will change in a year and drivers need to be a heck if a lot more careful in car parks.

    Read signs. Leave immediately if unsure. See the 'how to avoid' tips from the RAC and what to do first if you do get a PCN. 


    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • jackolantern2
    jackolantern2 Posts: 11 Forumite
    First Post
    Further reply 

    We have received a further letter today, reads as follows; 

    FINAL NOTICE OF DEBT RECOVERY

    you have failed to pay DBLC the outstanding balance, we will now instruct our client to begin legal action against you which will incur further costs etc etc 

    do we still ignore this at this stage? Or should we now contact them? They have never provided proof (picture of the car or driver etc) and as said above this is nearly 6 years ago. Any advice would be great 

  • Nellymoser
    Nellymoser Posts: 1,331 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 27 March at 5:30PM
    Re read Coupon-mad 3rd March 8.48 post, try to remember this statement:

    "you only have to respond to simple procedure letters in Scotland"  and I think these letters would come from a Scottish Solicitor or Sheriff Clerk/Court.

    Maybe you'll find this article helpful:

    https://www.inverness-courier.co.uk/news/highland-councillor-questions-if-britannia-parking-can-even-373772/
  • Coupon-mad
    Coupon-mad Posts: 148,271 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 28 March at 2:14AM
    jackolantern2 said:

    My wife recently parked at a car park in Livingston and hadn’t realised there was a charge payable. She received a letter via the post with a parking charge - as this is private do we need to pay this? 

    Further to this, not long after receiving the above charge, another company, DCBL on behalf of parking eye sent a final reminder letter for a parking charge from 10/2019 in Liverpool

    Further reply 

    We have received a further letter today, reads as follows; 

    FINAL NOTICE OF DEBT RECOVERY

    you have failed to pay DCBL the outstanding balance, we will now instruct our client to begin legal action against you which will incur further costs etc etc 

    do we still ignore this at this stage? Or should we now contact them? They have never provided proof (picture of the car or driver etc) and as said above this is nearly 6 years ago. Any advice would be great 

    Please show that letter here, so I can use it as evidence to the Government.

    This is rogue practice.

    Not only do DCB Group not litigate in Scotland, but this PCN is statute barred (after 5 years in Scotland).


    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • jackolantern2
    jackolantern2 Posts: 11 Forumite
    First Post
    edited 31 March at 12:21PM
    jackolantern2 said:

    My wife recently parked at a car park in Livingston and hadn’t realised there was a charge payable. She received a letter via the post with a parking charge - as this is private do we need to pay this? 

    Further to this, not long after receiving the above charge, another company, DCBL on behalf of parking eye sent a final reminder letter for a parking charge from 10/2019 in Liverpool

    Further reply 

    We have received a further letter today, reads as follows; 

    FINAL NOTICE OF DEBT RECOVERY

    you have failed to pay DCBL the outstanding balance, we will now instruct our client to begin legal action against you which will incur further costs etc etc 

    do we still ignore this at this stage? Or should we now contact them? They have never provided proof (picture of the car or driver etc) and as said above this is nearly 6 years ago. Any advice would be great 

    Please show that letter here, so I can use it as evidence to the Government.

    This is rogue practice.

    Not only do DCB Group not litigate in Scotland, but this PCN is statute barred (after 5 years in Scotland).


    Hello, thanks for your reply. Please see attached (I think I’ve done this right) and have cropped out personal info. 

    Do we still ignore at this stage? The contravention took place in Liverpool so not sure if we go by 5 years or 6? We have not responded or engaged in any communication with this company. Would appreciate your advise on next steps if there’s any (Image removed by Forum Team)
  • Coupon-mad
    Coupon-mad Posts: 148,271 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Completely ignore it.

    Scotland advice is clear. Read a few threads.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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