"MOT test certificate could not be found"

Risteard

Hi all,

I'm trying to retax my van online but am met with the error "MOT test certificate could not be found". For context the van is nowhere near due an MoT/PSV/GVT yet as it is still much too new. How can their ridiculous system not realise this? Any advice on how to sort this would be welcomed.

Regards,

Risteard

Mildly_Miffed

Look at https://www.check-mot.service.gov.uk/ and https://vehicleenquiry.service.gov.uk/

What does it say?

What's it give as the first reg date of the vehicle?

Are you in NI (four years to first test), or in GB (three years)?

Risteard

Mildly_Miffed said:

Look at https://www.check-mot.service.gov.uk/ and https://vehicleenquiry.service.gov.uk/

What does it say?

What's it give as the first reg date of the vehicle?

Are you in NI (four years to first test), or in GB (three years)?

Yes you are correct that it is four years as opposed to three here. However mistaking where it is registered doesn't explain it as the vehicle is only two years old.

The enquiry site has in a green box: "MOT: No details held by the DVLA".

It correctly lists date of first registration as February 2023 and year of manufacture as 2023.

mebu60

No details found because it's never been MOT'd (yet)? Which is correct. 

Is it an 'error' blocking you from proceeding to tax the vehicle or just a (slightly ambiguous) message? 

Mildly_Miffed

Risteard said:

Mildly_Miffed said:

Look at https://www.check-mot.service.gov.uk/ and https://vehicleenquiry.service.gov.uk/

What does it say?

What's it give as the first reg date of the vehicle?

Are you in NI (four years to first test), or in GB (three years)?

Yes you are correct that it is four years as opposed to three here. However mistaking where it is registered doesn't explain it as the vehicle is only two years old.

The enquiry site has in a green box: "MOT: No details held by the DVLA".

It correctly lists date of first registration as February 2023 and year of manufacture as 2023.

Green box says "this is not an issue", so it recognises none's needed.

Have you tried taxing at a PO, if online isn't playing?

Risteard

mebu60 said:

No details found because it's never been MOT'd (yet)? Which is correct. 

Is it an 'error' blocking you from proceeding to tax the vehicle or just a (slightly ambiguous) message? 

Yes it's preventing me from taxing it because of this.

Risteard

Mildly_Miffed said:

Risteard said:

Mildly_Miffed said:

Look at https://www.check-mot.service.gov.uk/ and https://vehicleenquiry.service.gov.uk/

What does it say?

What's it give as the first reg date of the vehicle?

Are you in NI (four years to first test), or in GB (three years)?

Yes you are correct that it is four years as opposed to three here. However mistaking where it is registered doesn't explain it as the vehicle is only two years old.

The enquiry site has in a green box: "MOT: No details held by the DVLA".

It correctly lists date of first registration as February 2023 and year of manufacture as 2023.

Green box says "this is not an issue", so it recognises none's needed.

Have you tried taxing at a PO, if online isn't playing?

I may have to go to the Post Office, but that would unfortunately require me to SORN first I believe. Incidentally when I taxed at the Post Office when it was due renewal they mentioned no test certificate, but I explained to them that the van wasn't due test for a number of years yet and they must have overridden this. But surely it's clown world stuff that their system is flagging a problem where clearly none exists. It's not like the system hasn't dealt with vehicles not due a test certificate before...

Mildly_Miffed

Risteard said:

I may have to go to the Post Office, but that would unfortunately require me to SORN first I believe. Incidentally when I taxed at the Post Office when it was due renewal they mentioned no test certificate, but I explained to them that the van wasn't due test for a number of years yet and they must have overridden this. But surely it's clown world stuff that their system is flagging a problem where clearly none exists. It's not like the system hasn't dealt with vehicles not due a test certificate before...

This is what's very odd.

Has there been a plate change?

But, no, PO can tax or renew anything. No need for it to be SORNed. You have the V11 reminder? If not, they can do it with the V5C.

If you're in NI, then you still need to take insurance along.

Risteard

Mildly_Miffed said:

Risteard said:

I may have to go to the Post Office, but that would unfortunately require me to SORN first I believe. Incidentally when I taxed at the Post Office when it was due renewal they mentioned no test certificate, but I explained to them that the van wasn't due test for a number of years yet and they must have overridden this. But surely it's clown world stuff that their system is flagging a problem where clearly none exists. It's not like the system hasn't dealt with vehicles not due a test certificate before...

This is what's very odd.

Has there been a plate change?

But, no, PO can tax or renew anything. No need for it to be SORNed. You have the V11 reminder? If not, they can do it with the V5C.

If you're in NI, then you still need to take insurance along.

No plate change. No V11 reminder. (Tax isn't due for a number of months.)

However it needs to be retaxed this month to maximise £0 tax rate.

Mildly_Miffed

Risteard said:

Mildly_Miffed said:

Risteard said:

I may have to go to the Post Office, but that would unfortunately require me to SORN first I believe. Incidentally when I taxed at the Post Office when it was due renewal they mentioned no test certificate, but I explained to them that the van wasn't due test for a number of years yet and they must have overridden this. But surely it's clown world stuff that their system is flagging a problem where clearly none exists. It's not like the system hasn't dealt with vehicles not due a test certificate before...

This is what's very odd.

Has there been a plate change?

But, no, PO can tax or renew anything. No need for it to be SORNed. You have the V11 reminder? If not, they can do it with the V5C.

If you're in NI, then you still need to take insurance along.

No plate change. No V11 reminder. (Tax isn't due for a number of months.)

However it needs to be retaxed this month to maximise £0 tax rate.

Ah, that makes quite a big difference...

When the current tax expires, will it have hit 3yo?

Is the address on the V5C in GB or NI?

Risteard

Mildly_Miffed said:

Risteard said:

Mildly_Miffed said:

Risteard said:

I may have to go to the Post Office, but that would unfortunately require me to SORN first I believe. Incidentally when I taxed at the Post Office when it was due renewal they mentioned no test certificate, but I explained to them that the van wasn't due test for a number of years yet and they must have overridden this. But surely it's clown world stuff that their system is flagging a problem where clearly none exists. It's not like the system hasn't dealt with vehicles not due a test certificate before...

This is what's very odd.

Has there been a plate change?

But, no, PO can tax or renew anything. No need for it to be SORNed. You have the V11 reminder? If not, they can do it with the V5C.

If you're in NI, then you still need to take insurance along.

No plate change. No V11 reminder. (Tax isn't due for a number of months.)

However it needs to be retaxed this month to maximise £0 tax rate.

Ah, that makes quite a big difference...

When the current tax expires, will it have hit 3yo?

Is the address on the V5C in GB or NI?

No - it still won't have reached three years (or four obviously!). It will only be around 2 1/2 years.

The address is indeed in Ireland (north).

As I say, the same issue arose online when trying to retax it even with the V11 last year, and the Post Office enquired about the test certificate but where happy when I explained that it wasn't anywhere near due. And yet the anomoly persists on the DVLA/DVLNI system.