SCS no sofa delivery date

Ergates

CMT1967 said:

Two weeks after this date, we received an email from SCS saying they were experiencing difficulties as a business and they were now unable to advise when our sofa would be delivered. 

I don't think this point has been addressed.   Was there any indication in the email (or in anything else anyone has seen/heard) if SCS are experiencing some kind of supply-chain difficulty, or if they're in financial difficulty.

If the latter and they're about to go belly up then that might complicate getting a refund.    This puts a bit red flashing light on the urgency of this.

CMT1967

thanks so much for your help - managed to secure a refund from them by following your advice.