Lloyds Banking Group Payment Notifications

IamNotAllowedToUseMyName

At the end of last year, the Lloyds credit card platform introduced a new email notification when a payment has been processed which is turned on by default and contains no instructions about how to manage it.

The first line of the notification states how much was paid to the credit card this month.

While not the most egregious of data breaches, I can imagine a number of situations where someone might not wish it to be known how much they were, or were not, paying on their credit card and there is the possibility of someone being embarrassed by the amount they had spent on their credit card and this sitting in their email, potentially accessed by another householder.

If you are concerned about scammers scanning emails, then they have the ability to identify credit card holders with high turnover so identify more worthwhile targets.

Banks go to tedious lengths to explain how email is not secure and that they will not share financial information over email. I have raised a complaint but the complaint handler didn't understand the issue and said "there was nothing they could do". I have raised the issue with the ICO.

It is trivial for Lloyds to fix. All it needs is to remove the value of the payment from the email.

There appears to be no option to explicitly disable this new notification in their banking app.

Olinda99

not really a solution but you could check the email address it is coming from and either set up a rule to block it or delete it as spam