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Why is my website not showing-up on the www ?

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  • KingL2
    KingL2 Posts: 88 Forumite
    Fifth Anniversary 10 Posts
    edited 19 February at 2:37PM
    Ah, yes, sorry.   Yesterday's was wrong, they are both 192.161.51.110
  • debitcardmayhem
    debitcardmayhem Posts: 12,695 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 19 February at 2:51PM
    Change you dns settings on your router or your pc, to 8.8.8.8 or 1.1.1.1 (cloudflare) then enter your website name in your browser , the server at 192.161.xxx should route your request to their internal webhost for your domain
    pinging 192.161… will come back with NSUrl error so you need to tell it your domain.

    Addendum the address that comes before hand 198.168…. will never leave uyour local system
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • KingL2
    KingL2 Posts: 88 Forumite
    Fifth Anniversary 10 Posts
    edited 19 February at 4:11PM
    HOLD THE PHONE

    The DNS details I gave previously were from a screenprint of the Registrar's Portal, which it seems is out of date.  I have been on to the Registrar and they tell me that the DNS is managed by the webhost.   So, returning to the webhost's portal, the DNS table has a warning:

    Warning - errors were found in this domain's DNS records : The DNS record MYDOMAIN.co.uk. resolves to the IP address 192.161.51.110 instead of the virtual server's IP 216.XXX.XXX.202

    I have never been notified of the old or the new IPs, but I have now deleted all the old records from the DNS table (except localhost) and set up new ones with the new IP. Is this the sort of thing I am supposed to do (rather than the host doing it)?  I left 
    cachetime=domain default, is that right? The warning message has disappeared. I'm waiting for them to propagate. 

    EDIT:  Yep, it works, yay!  Thankyou everyone for your time and help.
  • deskhelp
    deskhelp Posts: 121 Forumite
    Tenth Anniversary 100 Posts
    Yes it should have been done by your webhost company.. In that case my provider webhostuk is quit better when it comes to such issues, their livechat customer support just get things done quick.
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