Park & Control PCN

rs_123

Hi. Received a PCN from a company I’ve never heard of before. It’s a free car park in a takeaway and apparently is a maximum of 90 minutes. I did not realise this and did not think I would go over 90 minutes anyways. There was 2 other cars with me but I think they arrived slightly after so must have been ok. Im pretty sure we get a grace period these days? Because to me this PCN looks like pure pettiness from this company? We are talking about a matter of minutes here if that? The letter says my arrival was at 22:57:40 and I left at 00:29:31.

I have read the newbies thread and not sure what to do as my first step? Do I contact the landowner or dispute directly with Park & Control? Although the letter was dated 4th Feb, I only received it yesterday so don’t want to run out of time to lodge an appeal. 

With regards to landowner, I have found a contact us link on the takeaways website, not sure how much luck I would get with that.

Just need some clarity and what someone else would do? Thank you. 

Gr1pr

Always plan A first, no question   !

Park & Control,  IPC AOS member 

rs_123

Gr1pr said:

Always plan A first, no question   !

Park & Control,  IPC AOS member 

Contact the landowner? Shall I say how ridiculous it is as it’s a matter of like 2 minutes? I read somewhere that we are allowed a 10 minute grace period anyways? 

Gr1pr

rs_123 said:

Gr1pr said:

Always plan A first, no question   !

Park & Control,  IPC AOS member 

Contact the landowner? Shall I say how ridiculous it is as it’s a matter of like 2 minutes? I read somewhere that we are allowed a 10 minute grace period anyways? 

You didn't show us the redacted picture of the pcn

Always complain to the landowner or managing agents or businesses,  plan A 

Download and study the joint IPC and BPA joint code of practice for details on minimum grace periods

rs_123

Gr1pr said:

rs_123 said:

Gr1pr said:

Always plan A first, no question   !

Park & Control,  IPC AOS member 

Contact the landowner? Shall I say how ridiculous it is as it’s a matter of like 2 minutes? I read somewhere that we are allowed a 10 minute grace period anyways? 

You didn't show us the redacted picture of the pcn

Always complain to the landowner or managing agents or businesses,  plan A 

Download and study the joint IPC and BPA joint code of practice for details on minimum grace periods

I did attach it to the original post but it did not show. 
Please see the link: 

https://imgur.com/a/XLyQsye

I guess I will have to contact the takeaway through their contact us page on their website. 

Is there like a template we can use for this kind of email or just state whatever we feel is necessary? E.g. I feel like it was harsh as I wasn’t given enough of a grace period to leave. 

Thank you. 

Gr1pr

Study the newbies sticky thread in announcements near the top of the forum,  usually about the 3rd one down 

The pcn says Unauthorised parking,  not an overstay,  clearly wasn't registered in the business at the time 

That link only shows half of the pcn,  just the front,  not the back 

So Big John's lawley, middleman, Birmingham   ?

GSV street view doesn't enter so although the signs are on the poles, unable to read any

rs_123

Gr1pr said:

Study the newbies sticky thread in announcements near the top of the forum,  usually about the 3rd one down 

The pcn says Unauthorised parking,  not an overstay,  clearly wasn't registered in the business at the time 

That link only shows half of the pcn,  just the front,  not the back 

So Big John's lawley, middleman, Birmingham   ?

GSV street view doesn't enter so although the signs are on the poles, unable to read any

The thread can get confusing with so much info, but I will have a look again. 

Oh right, I’ve visited this takeaway before many times and never had this issue. There is no where inside to put your reg in to register it like other shops do. Neither did my friends receive a PCN and they were in there around about the same time, if not maybe abit less by a couple of mins. 

I only uploaded the front as I didn’t think I needed to upload the back? 

Yeah I went and had a look today at the signs, they are visible as you enter but it was light so easy to see. The day of the PCN I went in the night 

Gr1pr

Did you take signage pictures you can show us   ?

Do their pictures show where the vehicle was parked   ?  In an unauthorised area maybe   ?

The back of the pcn may be important,  not just the front,  both sides will have wording on them   

It definitely says nothing about an overstay,  so I suspect that you are theorising a possibility 

rs_123

Gr1pr said:

Did you take signage pictures you can show us   ?

Do their pictures show where the vehicle was parked   ?  In an unauthorised area maybe   ?

The back of the pcn may be important,  not just the front,  both sides will have wording on them   

It definitely says nothing about an overstay,  so I suspect that you are theorising a possibility 

No I didn’t take pictures today as I just drove past to see if there were any signs. It’s not too far away so can always go back and take them. They are at the entrance of the car park saying max stay 90 mins. 

No. Their pictures show me arriving and leaving as you can see in the link I shared, along with the times. I was parked in a normal parking bay. Somewhere that I have parked before in this car park. 

The back just had the usual stuff about how to pay and appeal. I havn’t got it with me now that I am not at home but can take a picture later. 

It doesn’t say overstaying, unless they have made a mistake? Because that’s the only reason I can think of? 

Gr1pr

The link only shows a vehicle arriving and leaving,  not a person 

The vehicle was parked in a normal bay,  by the driver 

The point about the NTK PCN letter is, does it comply with Pofa 2012 in both timescales and wording   ? Yes or No   ?

That should be checked first,  can't be done with only half of the pcn. Different companies use different wording,  there is no "usual " stuff 

Unauthorised Parking is not a usual phrase for an overstay,  but is where registering the vehicle in the premises is required,  or possibly if the vehicle was in an incorrect place on site 

If you are making assumptions,  then post 1 should have stated the exact phrase used, facts ,  followed by any assumptions,  as assumptions 

rs_123

Gr1pr said:

The link only shows a vehicle arriving and leaving,  not a person 

The vehicle was parked in a normal bay,  by the driver 

The point about the NTK PCN letter is, does it comply with Pofa 2012 in both timescales and wording   ? Yes or No   ?

That should be checked first,  can't be done with only half of the pcn. Different companies use different wording,  there is no "usual " stuff 

Unauthorised Parking is not a usual phrase for an overstay,  but is where registering the vehicle in the premises is required,  or possibly if the vehicle was in an incorrect place on site 

If you are making assumptions,  then post 1 should have stated the exact phrase used, facts ,  followed by any assumptions,  as assumptions 

Apologies. I didn’t think I was making assumptions because I actually did think that was the reasoning for receiving this PCN as I could not think of a single other reason at all. 

So do you want to see a picture of the back so that you are able to advise what to do next? Or shall I email the restaurant and make a complaint under the assumption I was given the PCN for going over the 90 minute stay by 2 minutes? 

This has never really happened to me before in a free car park. What I do know is, I know some places have a system to put your reg in when parking is free, this place does not have that at all.