Compensation paid via AviationADR but for the wrong amount

frands18

Hi all,

I've successfully managed to get compensation for a WizzAir flight via AviationADR, but the amount they've paid into my bank account is incorrect. It looks like they basically converted the GBP amount (£350) into EUR, which then resulted in my getting £280.

I've tried messaging WizzAir via AviationADR and also directly via their own website, but I don't get any response. It seems that with AviationADR it's pretty difficult to get out of the automation loop! 

Does anyone have any experience with this or suggestions of what I can do? 

Thanks!

Mark_d

Is the definitely the reason you got 280 rather than 350?  Or might there be some other reason for the 70 deduction?

frands18

Yes I'm pretty certain as they accepted the claim at £350 without any other conditions. Also if you convert 350 EUR to GBP, you get something pretty close to 280.