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Daveinlincoln
Posts: 87 Forumite
Good morning everyone.
My flight was delayed by more than 3 hours last weekend.
I filled in the excellent claim provided by this form and sent it off to Wizz air on Sunday.
Today (2 days later) they replied offering me €400…. Happy days!
But here’s the thing, they are asking for “Written” confirmation that I accept their offer and of course they want IBAN and Swift numbers.
They also want a signature from me.
But it appears they won’t accept this via email and appear to be asking for a hand written letter??
Anyone got advice on this? Is this the norm?
My flight was delayed by more than 3 hours last weekend.
I filled in the excellent claim provided by this form and sent it off to Wizz air on Sunday.
Today (2 days later) they replied offering me €400…. Happy days!
But here’s the thing, they are asking for “Written” confirmation that I accept their offer and of course they want IBAN and Swift numbers.
They also want a signature from me.
But it appears they won’t accept this via email and appear to be asking for a hand written letter??
Anyone got advice on this? Is this the norm?
0
Comments
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An email is written and typing your name would be seen as your signature by many. Or do they specifically say by handwritten letter?0
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