Shawbrook bank login through b2clogin.com ??

lostInTranslation

Has anyone else noticed that when you login to Shawbrook bank you get transferred to the domain b2clogin.com? I haven't been able to find out much about this company but seems very bad practice to route traffic through a different domain. If you saw this on your phone you'd just label it as a phishing scam and ignore.

CliveOfIndia

You're right to be wary.

Generally speaking, "B2C" means "Business to Consumer" - as opposed to B2B meaning "Business to Business".  I'd not heard of Shawbrook, but if I Google them and go to the login page the address is "https://www.shawbrook.co.uk/log-in/"

I'd be very wary of entering any sensitive information on the site you mention until you've done a bit of background checking.  It also wouldn't be a bad idea to run a quick virus/malware scan on your PC (assuming that's what you used to access the site), just in case.

Usually, for any genuine company, you'd expect the website address to at least reference the company name (though of course, that in itself is no guarantee).

eskbanker

https://www.reddit.com/r/UKPersonalFinance/comments/1h6uk88/shawbrook_bank_improved_login_page_seems/?rdt=41377 mentions this too and reports that Shawbrook staff verified it as correct....

Eyeful

 b2clogin.com 

Type the above into the website checkers below & see what they think:
https://fraud-detector.eu/test-the-reliability-of-websites/
https://www.scam-detector.com/validator/
https://check.getsafeonline.org/

I would suggest to phone Shawbrook directly or some other secure channel  and get them to confirm this is what they are now doing.

MSE_James

It's a Microsoft system used by lots of organisations, including several I'm involved with.

Qyburn

MSE_James said:

It's a Microsoft system used by lots of organisations, including several I'm involved with.

That's a security concern in itself.

VNX

lostInTranslation said:

Has anyone else noticed that when you login to Shawbrook bank you get transferred to the domain b2clogin.com? I haven't been able to find out much about this company but seems very bad practice to route traffic through a different domain. If you saw this on your phone you'd just label it as a phishing scam and ignore.

Just logged into my account and it takes me to esavings.shawbrook.co.uk

auser99

VNX said:

lostInTranslation said:

Has anyone else noticed that when you login to Shawbrook bank you get transferred to the domain b2clogin.com? I haven't been able to find out much about this company but seems very bad practice to route traffic through a different domain. If you saw this on your phone you'd just label it as a phishing scam and ignore.

Just logged into my account and it takes me to esavings.shawbrook.co.uk

To start with yes, but then when you've entered your login again, it takes you to the link with /myshawbrook.b2clogin.com/

VNX

auser99 said:

VNX said:

lostInTranslation said:

Has anyone else noticed that when you login to Shawbrook bank you get transferred to the domain b2clogin.com? I haven't been able to find out much about this company but seems very bad practice to route traffic through a different domain. If you saw this on your phone you'd just label it as a phishing scam and ignore.

Just logged into my account and it takes me to esavings.shawbrook.co.uk

To start with yes, but then when you've entered your login again, it takes you to https://myshawbrook.b2clogin.com/

I’ve logged in, I’m looking at my accounts and messages etc and still esavings.shawbrook.co.uk 

auser99

VNX said:

auser99 said:

VNX said:

lostInTranslation said:

Has anyone else noticed that when you login to Shawbrook bank you get transferred to the domain b2clogin.com? I haven't been able to find out much about this company but seems very bad practice to route traffic through a different domain. If you saw this on your phone you'd just label it as a phishing scam and ignore.

Just logged into my account and it takes me to esavings.shawbrook.co.uk

To start with yes, but then when you've entered your login again, it takes you to https://myshawbrook.b2clogin.com/

I’ve logged in, I’m looking at my accounts and messages etc and still esavings.shawbrook.co.uk 

What happens for me from my laptop (not an app, or through the phone) is it's the esavings address for the initial login which then takes you to a customer login.
Put the login in, it then brings up that b2clogin.com address, and then you put the details in again and when in the savings it's savings.shawbrook.co.uk/

auser99

Had a little more of a tour round the internet and found someone asking Shawbrook directly on twitter about the b2clogin.com on 23rd Jan.
Their adviser confirmed there it's correct.