End of contract help please

wort

Hi, hope someone can help I am with Vodaphone and my contract ends on 20th Feb. I am a basic user and looked at cheaper deals and can see swapping to EE 5g would save me money.
Do I have to wait until the 20th to swap.
Can I put a date to change? 

Do I need to give 30 days notice? 

Also I got fibre when I changed to Vodaphone , I am not sure how the EE works. Sorry totally not tech savvy.

AndyPK

I'm surprised it would save you money. 

Are you sure you have a good/fast mobile 5G signal at your house? It's not delivered by cable/fibre

A SIM deal, is unlikely to cancel a landline, so dates don't apply. 
I know 3 5G give you a trial period, so you can cancel if the signal is poor within so many days. If EE does something similar, be worth getting on with it now, so you could keep your landline a bit longer, and haggle or switch

I would have thought you would be better to haggle with vodafone, or move to NOW.

AndyPK

https://www.youtube.com/watch?v=1drzH8dtesA&t=16s

wort

Thanks AndyPK I am paying £23 at the moment for my fibre Internet , I don’t have a home phone. Though the line is still there. When my contract ends it goes up to £30 something. Looking at MSE offers EE is cheaper than the price hike. 

As I’m not tech savvy, I dislike ringing to haggle as I don’t want confusing over what I’m agreeing to.
I am not sure what you mean about the sim ? Where would that go? 

Also it used to be that you could instruct a new provider and it would all be done by a certain date. Now from what I have been reading it looks like I need to give Vodaphone a months notice?

Thanks for your patience.

QrizB

wort said:

I am not sure what you mean about the sim ? Where would that go?

You said that you were looking to swap to EE 5G. We assumed this meant you were planning to give up your wired broadband and instead sign up to a wireless broadband deal with EE. With wireless broadband, you get a router with a SIM card in it, in the same way that a mobile phone has a SIM card.

EE also offer wired internet. Is this what you are looking at?

wort said:

Do I have to wait until the 20th to swap.
Can I put a date to change? 

Do I need to give 30 days notice?

If you're swapping wired providers, and both services use OpenReach's wires, usually your new provider will contact your old one to give notice on your behalf. This will normally be at least 14 days after the date you sign up with them, so you've got your 14-day cooling off period (in case you change your mind). So if you were to sign up to EE today, you wouldn't be switched over until the 24th or so. That's after the end of your fixed plan with Voda.

Voda will charge you the out-of-contract rate for those extra days.

wort said:

Also I got fibre when I changed to Vodaphone , I am not sure how the EE works. Sorry totally not tech savvy.

EE will send you their router. You'll unplug the Voda router and replace it with EEs. You'll probably also have an OpenReach-branded box? This is the optical network terminal, ONT. Keep this and continue to use it with the EE router.

wort

QrizB thank you for clarifying, I will need to check EE if it’s wired or not . Thanks for simplifying it . 

AndyPK

So I just went onto the MSE tool :

https://www.moneysavingexpert.com/compare-broadband-deals/

Now price is £23  on 24 month contract

I think this will work much better for you than 5G mobile signal (unless you are planning to move house soon).

I would wait until 10 April to change over, as it would be cheaper in the long term when you factor in rises every April.
But try and start the switch process 1 month before to get in the que, and choose a date a few days after 3 April.

If they can't do a change over date in April, wait a couple of weeks and start the process again.

wort

Thank you Andy when I looked at the link I decided against EE, after I went online with my provider to cancel they offered me 20£ a month with a 3£ rise to 23 in April , then a further 3 the following April .I was also told around sept of the following year to renegotiate if needed. Thank you both for your help.