We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Suggestions please - Barclays keeping blocking my account
Options
JJforever
Posts: 44 Forumite
Hi All
I just need a some advice. I have been a Barclays customer for a long time and had no issues.
Recently I have had a couple of matured savings bonds and transferred them into my Barclays account, which is my nominated account. When I have then tried to transfer it online into a new savings account - they have said they will defer transfer and only release it in a couple of days. Then when I try to log in online a code of 1176 comes up and they have blocked the account. This has happened twice in 2 weeks. I've had to go to the branch to sort out and had to speak to their Fraud Dept over the phone to unblock the account.
The problem is that I now have another savings bond which is due to mature and am worried I will have to go through the same process again. I can't seem to move any money online without them blocking my account?
What to do about this? Obviously, in future I am thinking of changing my nominated account to another bank. Will I have to remain in a low paying savings account so that I don't have to transfer any money online?
Help please?
I just need a some advice. I have been a Barclays customer for a long time and had no issues.
Recently I have had a couple of matured savings bonds and transferred them into my Barclays account, which is my nominated account. When I have then tried to transfer it online into a new savings account - they have said they will defer transfer and only release it in a couple of days. Then when I try to log in online a code of 1176 comes up and they have blocked the account. This has happened twice in 2 weeks. I've had to go to the branch to sort out and had to speak to their Fraud Dept over the phone to unblock the account.
The problem is that I now have another savings bond which is due to mature and am worried I will have to go through the same process again. I can't seem to move any money online without them blocking my account?
What to do about this? Obviously, in future I am thinking of changing my nominated account to another bank. Will I have to remain in a low paying savings account so that I don't have to transfer any money online?
Help please?
0
Comments
-
An ancient thread on here suggested that this error code relates to an unexpected IP address - have you changed how you access your Barclays account recently, or your internet provider, etc?
https://forums.moneysavingexpert.com/discussion/184884/barclays-online-banking-error-1176
What sort of amounts are you transferring?1 -
It may be in part that they are worried about you being scammed or being used as a mule for money laundering.
Perhaps if you tell them in advance what you are expecting in, from where and that you will be wanting to transfer it to a named account of your own that they will be less difficult.I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
Click on this link for a Statement of Accounts that can be posted on the DebtFree Wannabe board: https://lemonfool.co.uk/financecalculators/soa.php
Check your state pension on: Check your State Pension forecast - GOV.UK
"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
⭐️🏅😇0 -
When I have then tried to transfer it online into a new savings account
That might be the problem.
Banks are wary of you transferring finds to newly opened accounts in case you have been duped into doing it.
Transferring to an existing savings account might not be a problem.0 -
1.If you have an existing saving account could you not use that as your nominated account?
2. If you have more than one current account, why have you not already changed your nominated account already?
Having at least two current accounts at different banks, is a good idea in my opinion
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards