Freesat Boxes

oneswoof

Freesat ran a major software download in October2024,  has anyone else experienced box problems since then?  Recording is no longer possible the HDD is 'off-line'.  The box works for channel selection but cannot record or playback a recording.

TadleyBaggie

No major issues reported on DigitalSpy:

https://forums.digitalspy.com/categories/satellite

Suspect a hardware issue.

oneswoof

I originally thought that too.  However, a major software download in [I think] October 2024 may have caused the box to malfunction [keep recording].  The signal to stop recording is not working, or the box is not reacting and the Hard Drive is filling to capacity.  Was able to reverse it once by deleting all recordings, but the same problem has occured.

GrubbyGirl_2

a lot of the original problems around the sorting of recordings were resolved when switching off at the mains and leaving it for 30 mins before plugging it back in.  I presume you've done that?

oneswoof

Yes indeed, tried that initially then phoned the support helpline.  The problem was resolved, but re-occured just two weeks later.  I have been talking to others who experienced the same problem at around the same time.  We think perhaps the major software download has overwhelmed the tech in the box.