Issued with parking fine because resident permit had fallen into footwell

Joedavis

https://forums.moneysavingexpert.com/discussion/comment/81856628#Comment_81856628

Even if it’s a letter of claim that says “you have received this notice because a business intends to take you to court”?

Appreciate your help with this.

Coupon-mad

Yep.
We assume it's DCB Legal?

What you haven't realised is that you WANT the claim! It's the end game and costs nothing.

Joedavis

https://forums.moneysavingexpert.com/discussion/comment/81856676#Comment_81856676

It’s Moorside Legal. There doesn’t seem to be a way to reply to them other than post. And I’m not posting them anything.

I did manage to get a response to them before when they ignored a right of erasure request. They continued to send post to a family address and then they sent an apology letter when I complained to the DPO. Surprised they haven’t dropped the case yet.

Coupon-mad

"Moorside Legal. There doesn’t seem to be a way to reply to them other than post".

That's odd. On all Moorside threads everyone emails them and was sure the letter has it on the bottom.

I expect they also have a portal to reply.

Joedavis

https://forums.moneysavingexpert.com/discussion/comment/81857369#Comment_81857369

They have an email but if you email it, you get an auto response that says the inbox isn’t monitored. This is a recent change.

And the portal now requires you to register your details with them.

Coupon-mad

Either will do. Who cares if they don't monitor it but the Portal is fine ...they already have your data!

ChirpyChicken

https://forums.moneysavingexpert.com/discussion/comment/81857602#Comment_81857602

So? What is the issue

LoneStarState

Presumably this is the help@ email? If you really don't want to use the portal then you can try litigationteam@ followed by the usual Moorside domain. When tested at the very end of December the litigationteam@ email will return an acknowledgement of receipt. At least it did just under a month ago.