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Issued with parking fine because resident permit had fallen into footwell

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Comments

  • Joedavis
    Joedavis Posts: 35 Forumite
    10 Posts First Anniversary
    Update on this. I instructed the parking company and their debt recovery agency to erase my address from their records. The parking company has refused to erase the old address but have said they will not use it to contact me.

    "On this occasion, while we can confirm that your outdated address has been disabled on our system and will
    not be used as your contact details, we will not be removing this data as we believe we have lawful justification to retain your personal data that does not rely on your consent."

    Should I accept this? I don't really care if they hold an old address, so long as I see any letters they send. But I did specifically ask them to erase the old address. Should I insist? 

  • h2g2
    h2g2 Posts: 260 Forumite
    Third Anniversary 100 Posts Photogenic Name Dropper
    Yes, you should insist.

    The ICO provides a template letter to use: https://ico.org.uk/for-the-public/your-right-to-get-your-data-corrected/
  • Le_Kirk
    Le_Kirk Posts: 25,655 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 4 April at 8:57AM
    Joedavis said:
    h2g2 said:
    Yes, you should insist.
    The ICO provides a template letter to use: https://ico.org.uk/for-the-public/your-right-to-get-your-data-corrected/
    Thank you. I've sent them a templated response. I'm sure they'll still refuse to comply unfortunately. This is becoming a bit of a saga!
    Report them to the ICO.
  • Car1980
    Car1980 Posts: 2,452 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    How does the permit affix to the glass?
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