Fedex hounding for payment

MattMattMattUK

missunicorn1977 said:

Thanks everyone , my daughter has sent all documents etc to Fedex but they are not interested and just want their money , after speaking to citizen advice they have advised her to pay the full money and try and claim it back ,

They are correct, they have already paid HMRC, she is required to pay them, as others have said if she does not they will add charges and ultimately take her to court, which will find in their favour. She can recover any overpaid tax from HMRC, she cannot reclaim the fees that FedEx will charge for late payment, or the court process if they go that far. 

missunicorn1977 said:

I just dont know how it will go with HMRC and if will refund any of the £700, will try writing another thread and see if anyone can help or advise on this matter as its a little different to this thread , but she has been shafted good and proper in my eyes 

Raise it with HMRC, they usually refund within 14 days when provided with evidence, though it might be a bit slower at this time of year as they are swamped dealing with all those who leave their self-assessment until the last minute, or later. She has not been shafted, there was just an error and provided she pays FedEx it will not cost her anything. 

Do not start another thread, there is no need. 

Aylesbury_Duck

I agree, she hasn't been shafted.  No one gained from this, it's just a mistake (although a foolish one by the seller) that needs correcting.

sheramber

I think you need the customs slip that was attached to the parcel.

Does she still have that?

pinkshoes

Just a thought: could the goods be returned to Turkey then the tax could be paid then immediately claimed back? Or not paid on the basis the items have been returned? If Fedex return them, then they get their money back they paid??

powerful_Rogue

pinkshoes said:

Just a thought: could the goods be returned to Turkey then the tax could be paid then immediately claimed back? Or not paid on the basis the items have been returned? If Fedex return them, then they get their money back they paid??

Depends on whether the OP would get a refund from the retailer. Can't imagine Turkish consumer rights being amazing.

sheramber

pinkshoes said:

Just a thought: could the goods be returned to Turkey then the tax could be paid then immediately claimed back? Or not paid on the basis the items have been returned? If Fedex return them, then they get their money back they paid??

A but late to return it

my daughter bought some wallpaper for her nursery cost of £175 all in with p&p from Turkey , it arrived and was delivered by Fedex , alls good nursery complete and about a month later a letter and email arrived saying she owes £700 in tax ,

MattMattMattUK

pinkshoes said:

Just a thought: could the goods be returned to Turkey then the tax could be paid then immediately claimed back? Or not paid on the basis the items have been returned? If Fedex return them, then they get their money back they paid??

HMRC will have already been paid, FedEx will want that money. FedEx do not get that money back if they return the goods to the sender, one needs to do it properly with relevant documentation which means the importer (the OP's daughter) needs to correctly return the item to the seller.

visidigi

Even if you did return it to sender, you would have to do a RGR to get duty relief on the re-importation of unwanted goods. Only then can you claim the inbound relief - this requires linking the original and the return tracking numbers, doing the appropriate paperwork etc.

Its not something a normal consumer would do.

Arunmor

 The symbol for Turkish Lira = ₺

Close enough to a £ symbol?

born_again

Arunmor said:

 The symbol for Turkish Lira = ₺

Close enough to a £ symbol?

Especially if someone does not have the best hand writing.
Which is why asked if the customs doc could be posted.