Tesla cybertruck deposit refund

I’ve been trying to get my deposit back for the cybertruck now that it’s not coming to the uk.

Tesla are ridiculous 

how can I proceed next step I will never stop fighting to get my deposit back
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Comments

  • Goudy
    Goudy Posts: 2,021 Forumite
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    How did you pay it, on a card?
    If it's on a credit card, contact your card supplier.

    Debit card, contact the bank (though it's a little more tricky)
  • It was back in 2019

    ive spoke to Tesla multiple times and they always say this time the funds will be returned to you 

    but they always lie
  • Iceweasel
    Iceweasel Posts: 4,873 Forumite
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    Ask for the payment in Bit-Coin.
  • LightFlare
    LightFlare Posts: 1,368 Forumite
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    edited 22 January at 9:43AM
    Was the deposit paid on the absolute condition that the vehicle would be supplied and road legal to a particular country (unlikely) OR just to provide the vehicle ?

    If the 2nd - you may end up with a very pricey garden ornament

    You (I assume) have the contract - would suggest you read it carefully
  • Keep_pedalling
    Keep_pedalling Posts: 20,067 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    You are supposed get your deposit back by cancelling the order through the website. You can’t do it through the app or by contacting a human being. I am assuming you ordered via Tesla UK not US.

    Might be worth asking over on one of the EV forums.


  • Nasqueron
    Nasqueron Posts: 10,409 Forumite
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    Iceweasel said:
    Ask for the payment in Bit-Coin.
    DOGE might be better given Elmo's love of it

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • born_again
    born_again Posts: 19,336 Forumite
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    Goudy said:
    How did you pay it, on a card?
    If it's on a credit card, contact your card supplier.

    Debit card, contact the bank (though it's a little more tricky)
    Given the OP has said it was in 2019, well out of the 540 day max limit.
    Life in the slow lane
  • Ectophile
    Ectophile Posts: 7,862 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    If the deposit was paid under UK law, then it's getting perilously close to the time limit under the Limitation Act.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • HillStreetBlues
    HillStreetBlues Posts: 5,489 Forumite
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    Ectophile said:
    If the deposit was paid under UK law, then it's getting perilously close to the time limit under the Limitation Act.
    I don't think they are.
    The clock starts running on the day of the breach. If the contract stated full refund if not supplied, then the breach would be when it's known it can't be supplied and refund not given.
    Let's Be Careful Out There
  • Herzlos
    Herzlos Posts: 15,559 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Doesn't the limitation come from the last time the 'debt' was acknowledged? Which would at the earliest been when it was announced the Cybertruck wasn't coming to the UK*. And later if they've agreed to refund but it hasn't happened.

    I'd start and get things legalized as soon as possible anyway with an Letter Before Action followed by a Money Claim Online (if the deposit was under £5k). Tesla is doing pretty badly from a sales perspective at the moment so are probably going to be reluctant to hand out any money they don't need to so you may need to force their hand.
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