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Poole BMI Harbour Hospital parking fine. Help needed.

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  • Coupon-mad
    Coupon-mad Posts: 152,371 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    As for landowner complaints, there are several recent examples in SUCCESSFUL COMPLAINTS ABOUT PPCs.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Gr1pr
    Gr1pr Posts: 8,648 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    I don't want to pay anything. This is extorsion in my opinion. 
    Nobody is making you pay anything 

    Only a judgment in Civil court against you would require payment within 30 days,  that hasn't happened 
  • mariukonie
    mariukonie Posts: 15 Forumite
    10 Posts
    Thank you. What would you do in my place? 
    They haven't replied anything about my subject access request. I asked for all copies of letters sent and photos and all information they hold about me earlier in the email to them but they are silent about that. 
  • Gr1pr
    Gr1pr Posts: 8,648 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Of course they are 

    Their DPO would have to reply to an official emailed SAR request from you and release your data held on file 

    That probably wont include ALL their Exhibits,  because you can only obtain your data 

    You must decide what to do or not do,  based on the advice given so far
  • Coupon-mad
    Coupon-mad Posts: 152,371 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Thank you. What would you do in my place? 
    They haven't replied anything about my subject access request. I asked for all copies of letters sent and photos and all information they hold about me earlier in the email to them but they are silent about that. 
    As long as you send DCB Legal our suggested LBC response, that included your new address and told them to ERASE the old address, just sit tight and wait for the court Claim Form and come straight back here with it.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • mariukonie
    mariukonie Posts: 15 Forumite
    10 Posts
    Yes I replied with a little altered sample found the second post of the NEWBIES thread and wrote them to erase old address. Thanks.
  • mariukonie
    mariukonie Posts: 15 Forumite
    10 Posts
    I've sent them an email asking to provide the documentation I requested earlier in SAR before I make decision. I hope that's alright. Best regards. 
  • Le_Kirk
    Le_Kirk Posts: 24,639 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Companies have 30 days to respond to a SAR; when did you submit yours?
  • mariukonie
    mariukonie Posts: 15 Forumite
    10 Posts
    I've sent it couple of weeks ago.
  • mariukonie
    mariukonie Posts: 15 Forumite
    10 Posts
    Hi. 
    They've replied with copies of PCN, Final reminder, photos of signage and photos of car from ANPR camera at the entrance and exit. There's no photo of car being parked, only car entering and leaving and the face is not visible behind windscreen so can't recognise the driver. Can you please advise me on how to reply to email from solicitors below? Please let me know if you want me to post the photos here. Thank you in advance. 

    "We write in response to your correspondence received in our office dated xx/02/2025.

    We respond as follows. 

    The Notice to Keeper was issued to you on xxth July 2024. A copy is attached. You were afforded the opportunity to; appeal the parking charge, transfer liability to the driver (if it was not you) or make payment. Neither a successful appeal, nor an adequate nomination were received, yet payment remains outstanding.

    The Reminder Notice was issued to you on xxth August 2024. A copy is attached. This notice reiterated that payment was outstanding and confirmed that legal action may be taken, and additional costs incurred if the parking charge was not paid.

    As payment was not made, either within 14 or 28 days, the creditor was entitled to instruct debt recovery agents / Solicitors to pursue payment and is entitled to recover the costs of doing so.  It would have been made clear in the terms and conditions set out in the signs that additional enforcement costs may be incurred in the event of non-payment.

    Please note, the terms and conditions on the signs stated that parking was permitted for authorised staff, patients and visitors only and all vehicles must be registered at reception or otherwise a parking charge notice would be issued.

    The vehicle (xxxxx) was recorded parked on the land for 10 minutes as is demonstrated in the photographic evidence attached.

    For reference, when parking on private land, the contractual terms of the site are set out on the signs. You are entering a contract and agreeing to the terms by parking and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract.

    In accordance with the British Parking Association (BPA) Code of Practice, where the Parking Charge (PC) becomes overdue and before Court proceedings have commenced, a reasonable sum may be added for the debt recovery fees.

    Schedule 4 (4)(1) of the Protection of Freedoms Act 2012 (“the Act”) states “The creditor has the right to recover any unpaid parking charges from the keeper of the vehicle”. For the purpose of the Act; “keeper” means the person by whom the vehicle is kept at the time the vehicle was parked, which in the case of a registered vehicle is to be presumed, unless the contrary is proved, to be the registered keeper. The DVLA confirmed that you were the Registered Keeper at the time the parking charge notice was issued and as no transfer of liability has been received by our Client, they have the right to recover the parking charge from you as the Keeper of the vehicle.

    The parking charge was issued correctly.

    Please refer to our clients without prejudice offer set out below. 

    I can confirm our Client would be agreeable to £100 in full and final settlement of this Claim. The current outstanding balance is £170.

    Should you be agreeable to this offer, please confirm the same within 7 days.

    Payment can be made via our website www.dcblegal.co.uk, by calling our office on 0203 838 7038 or via bank transfer: 

    DCB Legal Ltd Client Account  

    Sort Code: 20-24-xx

    Account no: xxxxxxxxx

    When making payment please ensure you include the following reference number, xxxxxxxxx. to enable us to allocate it to the correct case.

    Upon receipt of the settlement sum of ‌£100 we will update our client that the matter has been settled. If you are not agreeable, a claim may be issued againt you."

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