Smart Parking Penalty/ Private spaces

Pannacotta1

Hi everyone,

I'm looking for advice on a penalty I  received from Smart Parking 24/10/24. The car park is on Spring Street Car, Wilmslow. Council owned but some spaces and floors are leased privately by other companies (this one is Emerson).

I paid correctly (Ringo) for my space and time, ticket fully visible and returned to find a penalty on the window. Issued due to the spaces and entire floor being owned or leased by a private company.

I appealed within the 14 days on the grounds of poor visibility of signage, the fact a ticket had been bought and displayed etc. This was rejected 18/11/24. I left it, then received a letter from debt recovery plus dated 03/01/25. 

I'd like to know what the next step would be as I found the NEWBIE section a little confusing. Am I to complain or wait for a notice to keeper letter?

Umkomaas

Ignore DRP. The NEWBIES FAQ Announcement, fourth post, explains how to deal with debt collectors. 

Gr1pr

I dont believe that Smart Parking issued a penalty notice,  more likely a parking charge notice 

Follow the advice above 

There won't be a notice to keeper letter,  you have probably already received it,  or there wasn't one because you appealed the Notice to Driver windscreen PCN 

Anything that you might be waiting for is a Letter of Claim followed by a court claim,  but unlikely 

Coupon-mad

This was rejected 18/11/24. 

You received a rejection letter and POPLA Code and ignored it? This would have been so easy to win at POPLA before Xmas, with a one-liner. Too late for the easy win now.

No worries!

Sit tight. Do nothing except the below.

By going confidently into the 'ignore' stance, the only steps to take are:

- Tell them if you move house within 6 years.

- Ignore the tedious £170 threatograms shown in pictures in the 4th post of the NEWBIES thread. Did you miss the pics of Debt Recovery Plus and other letters already there in the thread?

- Come back if you get a solicitor's LBC as per the 2nd post of the NEWBIES thread.  But Smart Parking never sue so nothing will happen except the threatograms.

Pannacotta1

Thanks for the advice everyone - I'll look at the 2nd and 4th post in the NEWBIE thread. 

It was only the other day I came across this forum otherwise it might have been dealt with earlier. Thanks again!

Pannacotta1

Hi everyone, 

So after ignoring letters from DRP,  this was delivered this morning. Is this a version of a 'a Letter before'? They haven't provided 30 days notice, only 14 days?

Could anyone advise further please, I've read 2nd post but just for clarification of action please?

Thanks 

Pannacotta1

To add, it's actually only 6 letters I've received including the initial first letter from smartparking. 

ChirpyChicken

no you just ignore DRP,. you do not need to tell us about letters from DRP

Pannacotta1

ChirpyChicken said:

no you just ignore DRP,. you do not need to tell us about letters from DRP

Okay understood. If this isn't a 'LBC', who would one be issued by?

ChirpyChicken

Any legal firm never drp

Car1980

Yes, DRP are just powerless debt collectors.