Undersold Electric Heaters

Rob2kewl

Okell said:

Rob2kewl said:

Alderbank said:

Rob2kewl said:

Okell said:

[Edit:  Are you sure your rooms are only 3m square?  Admittedly I live in an old house but 3m x 3m sounds like a rabbit hutch..]

Yeah, that's the problem. I didn't know meters square and square metres, I'll just have to fork out the £700 and hope I can offload these I have in the second-hand market somehow.

Thanks

Still think their refund policy is awful. 

OK, that answers my question. You are not interested in cancelling the order.

In fairness, ERD describe that radiator as 'secondary heater for the more compact areas throughout your property' so clearly not intended as the primary heater for a bedroom.

In terms of reselling, be aware that B&Q's MYLEK 500W wifi panel heater sells for £94.99 and Amazon's Tesy Liveco Cloud 500W wifi panel is £64.99, so you might struggle to get much more than £50 for the equivalent panel you paid £179.99 for.

I did want to cancel and/or get a discount on another purchase. But people here making me feel very, very small and stupid I'll just fork out for new heaters and get on with it.

I'll take £50

Nobody here is trying to make you feel small or stupid.  It's just that your terminology of 3m square confused other posters.

Rather than write off £600 plus why not see what possible solutions people come up with.



I'd still like to know where, if you didn't use the radiator size calculator tool, you read that a 500W radiator would be big enough.  It might help you to let us know

Well someone said I shouldn't do maths myself before buying anything so I'm pretty sure that was supposed to press home that I'm stupid.

It's confusing to people because as it's been pointed out several times it's wrong. Metres Square vs Square Metres.

Thanks for your help but this was all a mistake.

user1977

Rob2kewl said:

Okell said:

Rob2kewl said:

Alderbank said:

Rob2kewl said:

Okell said:

[Edit:  Are you sure your rooms are only 3m square?  Admittedly I live in an old house but 3m x 3m sounds like a rabbit hutch..]

Yeah, that's the problem. I didn't know meters square and square metres, I'll just have to fork out the £700 and hope I can offload these I have in the second-hand market somehow.

Thanks

Still think their refund policy is awful. 

OK, that answers my question. You are not interested in cancelling the order.

In fairness, ERD describe that radiator as 'secondary heater for the more compact areas throughout your property' so clearly not intended as the primary heater for a bedroom.

In terms of reselling, be aware that B&Q's MYLEK 500W wifi panel heater sells for £94.99 and Amazon's Tesy Liveco Cloud 500W wifi panel is £64.99, so you might struggle to get much more than £50 for the equivalent panel you paid £179.99 for.

I did want to cancel and/or get a discount on another purchase. But people here making me feel very, very small and stupid I'll just fork out for new heaters and get on with it.

I'll take £50

Nobody here is trying to make you feel small or stupid.  It's just that your terminology of 3m square confused other posters.

Rather than write off £600 plus why not see what possible solutions people come up with.



I'd still like to know where, if you didn't use the radiator size calculator tool, you read that a 500W radiator would be big enough.  It might help you to let us know

Well someone said I shouldn't do maths myself before buying anything so I'm pretty sure that was supposed to press home that I'm stupid.

No, it was a sincere recommendation that before you buy a replacement heating solution (not literally "anything"), you get somebody else to check your arithmetic, so you don't have a similar problem again. Measure twice, buy once.

Okell

Rob2kewl said:

Okell said:

Rob2kewl said:

Alderbank said:

Rob2kewl said:

Okell said:

[Edit:  Are you sure your rooms are only 3m square?  Admittedly I live in an old house but 3m x 3m sounds like a rabbit hutch..]

Yeah, that's the problem. I didn't know meters square and square metres, I'll just have to fork out the £700 and hope I can offload these I have in the second-hand market somehow.

Thanks

Still think their refund policy is awful. 

OK, that answers my question. You are not interested in cancelling the order.

In fairness, ERD describe that radiator as 'secondary heater for the more compact areas throughout your property' so clearly not intended as the primary heater for a bedroom.

In terms of reselling, be aware that B&Q's MYLEK 500W wifi panel heater sells for £94.99 and Amazon's Tesy Liveco Cloud 500W wifi panel is £64.99, so you might struggle to get much more than £50 for the equivalent panel you paid £179.99 for.

I did want to cancel and/or get a discount on another purchase. But people here making me feel very, very small and stupid I'll just fork out for new heaters and get on with it.

I'll take £50

Nobody here is trying to make you feel small or stupid.  It's just that your terminology of 3m square confused other posters.

Rather than write off £600 plus why not see what possible solutions people come up with.



I'd still like to know where, if you didn't use the radiator size calculator tool, you read that a 500W radiator would be big enough.  It might help you to let us know

Well someone said I shouldn't do maths myself before buying anything so I'm pretty sure that was supposed to press home that I'm stupid.

It's confusing to people because as it's been pointed out several times it's wrong. Metres Square vs Square Metres.

Thanks for your help but this was all a mistake.

I genuinely think you are mis-reading the thread.  Nobody is saying you are stupid.  Other posters were confused by your use of the terminology.  It happens.  Don't get worked up about it.

It sounds like you've spent £600 on kit that won't do the job you want.  There may still be a solution for you.

Stay here and see what others say.

You might have to write the money off, or you might be able to get a refund on the grounds that the radiators are not fit for purpose or were not as described, or you may be able to cancel the contract


Again, can you tell me where you read or how you came to the conclusion that a 500W radiator would suffice for each of your bedrooms?  Depending on how you came to order 500W radiators there may be a way out of this.   Did you work out the 500W yourself by using the radiator size calculator tool, or did you see it written down somewhere?

It will help others determine if you have a good case against the seller.

Rob2kewl

Okell said:

Again, can you tell me where you read or how you came to the conclusion that a 500W radiator would suffice for each of your bedrooms?  Depending on how you came to order 500W radiators there may be a way out of this.   Did you work out the 500W yourself by using the radiator size calculator tool, or did you see it written down somewhere?

It will help others determine if you have a good case against the seller.

Just that as many have pointed out, by room is 3x3m which is not 5m2

Rob2kewl

IvanOpinion said:

Rather than taking a huge hit in trying to sell them on a second hand market could you double up the 4 radiators you have bought 2x500W can be better than 1x1000W since it could allow more control and better distribution of heat. That would require you to have enough wall space elsewhere in the room to mount a second radiator.

Great idea! I'll put the 2x 500w in the rarely used second bedroom and just buy one for my bedroom, thanks!

the_lunatic_is_in_my_head

Rob2kewl said:

IvanOpinion said:

Rather than taking a huge hit in trying to sell them on a second hand market could you double up the 4 radiators you have bought 2x500W can be better than 1x1000W since it could allow more control and better distribution of heat. That would require you to have enough wall space elsewhere in the room to mount a second radiator.

Great idea! I'll put the 2x 500w in the rarely used second bedroom and just buy one for my bedroom, thanks!

If you are happy with solution, which seems very pragmatic, that's great, if you change your mind and decide to return please do post back here and I'll pop up the regs for change of mind with the retailer. 

sonearandyetsofa

For anyone else confused by the "square metres" vs "metres square" discussion, you should keep in mind that people regularly use both terms to mean the same thing, m2. What OP was expecting/describing is three metres squared, which would be 9m2 and the actual size of the area of their room. It's not really a maths problem at all, it's terminology. If you say the measurements verbally they sound the same, too, which is why when tradespeople discuss room measurements they will usually either say "five square metres" or "five by five metres".

Rob2kewl

sonearandyetsofa said:

For anyone else confused by the "square metres" vs "metres square" discussion, you should keep in mind that people regularly use both terms to mean the same thing, m2. What OP was expecting/describing is three metres squared, which would be 9m2 and the actual size of the area of their room. It's not really a maths problem at all, it's terminology. If you say the measurements verbally they sound the same, too, which is why when tradespeople discuss room measurements they will usually either say "five square metres" or "five by five metres".

Thank you.

Aylesbury_Duck

sonearandyetsofa said:

For anyone else confused by the "square metres" vs "metres square" discussion, you should keep in mind that people regularly use both terms to mean the same thing, m2. What OP was expecting/describing is three metres squared, which would be 9m2 and the actual size of the area of their room. It's not really a maths problem at all, it's terminology. If you say the measurements verbally they sound the same, too, which is why when tradespeople discuss room measurements they will usually either say "five square metres" or "five by five metres".

Indeed.  And I've often seen people (understandably) confused when converting from imperial to metric or vice versa when dealing with areas and volumes.  Although there are (approximately) 3.3 feet in a metre, there are almost 11 square feet in a square metre because the 3.3 factor itself must be squared when converting areas.  And cubed when dealing with volumes, so that 1 cubic metre is approximately 35 cubic feet.

They're easy mistakes to make, and good examples of why adult numeracy is so important, despite lots of people complaining that they "never learned anything useful at school".  It's a real shame that in the UK, it's considered embarrassing to be illiterate, but people will boast about how bad they are at maths.