Euro car parks St Wilfrid Street Preston. Appeal rejected by ECP

helpless254

I hope someone can guide me through the POPLA appeal. I have read newbie thread and tried to search for my scenario. Unfortunately I do not live local it will be a 10hr round trip minimum to visit car park. 

What was done was not deliberate nor intentional to avoid payent, but a genuine mistake.  I was not aware that I had made the mistake until ECP submitted their letter of rejection. Even the letter is unclear as it stats St Wilfrids St and I do hold a valid Ringgo receipt for St Wilfred. It is the screen shots that was sent as their evidence of a generated report, where I notice that the unique location I'd number is different than the one I used. 

TheSenario is _ the day before I had paid for 24hr parking (correctly) in the same car park and had returned to the car park in time as was aware I needed to extend period by an hour or so. In this car park I had to be seen leaving car park and return in my car. Which I did. This is when I made the unintentional mistake of choosing the in-correct Ringgo for St Wilfrids, as I parked up and hasty paid on Ringgo. Not realising there was more than one St Wilfrid Street Preston. One ECP other council.
I have read the examples on here. Just a little unclear which bits are relevant to my scenario and what information I should include.

Thanks in advance. 

Gr1pr

Sounds like a keying error,  did you tell ECP this   ?

Did  ECP offer the £20 keying error settlement figure   ?

helpless254

No as at time of submitting the appeal I was not aware that it was a keying issue. I believed I held a correct and valid ticket. This was their response

Having carefully considered the supporting evidence provided by you, Euro Car Parks (ECP) have

decided to reject your appeal for the following reasons:

• The Site is operated by Automatic Number Plate Recognition (ANPR) system. ANPR

cameras have captured an image of the vehicle registration mark......... entering and

leaving The Site and calculated the duration of stay.

• When purchasing a pay and display ticket or mobile payment session, payment is required for

the full duration of your stay and for the full and correct vehicle registration mark. Signage at

the site clearly details the terms and conditions that you must adhere to.

• After checking the providers mobile payment and/or pay and display machine audit reports for

your stay there are no transactions for the vehicle registration mark.

• After interrogating the back office of all payment methods, we were unable to locate a pay

and display ticket/pay by phone session matching your vehicle registration number.

• Therefore, in order to locate which vehicle registration number you may have paid for, we will

require the VAT receipt which shows date/time/VRM and location– please submit all required

information at
eurocarparks.com/enquiry with your full name/parking charge

notice number/vehicle registration mark.

The parking charge notice has been issued correctly and remains payable. 

Coupon-mad

Wrong location code doesn't count as a keying error. Don't even try POPLA. No point!

Do nothing. By going confidently into the 'ignore' stance, the only steps to take are:

- Tell them if you move house within 6 years.

- Ignore the tedious £170 threatograms shown in pictures in the 4th post of the NEWBIES thread.

- Come back if you get a LBC as per the 2nd post of the NEWBIES thread.  Probably from DCB Legal, whose claims are badly pleaded and they always discontinue.

Nobody pays a penny and no hearing is even needed in most cases. Search the forum and read a few cases as they are easy to beat by waiting for a claim form - it is easier than appealing!

There is no risk AT ALL in defending a court claim. No CCJ. No bailiffs.

helpless254

Thank you Coupon-mad. So best approach is sit tight and do nothing, instead of  sending in the VAT receipt for wrong St Wilfrid Street Ringgo location and hope they may offer the £20 settlement. 

Coupon-mad

They won't.  This isn't a VRM keying error.

helpless254

Thanks again. As a 20yr old will i need to worry about my credit rating etc or is that a lot further down the process

Nellymoser

Coupon-mad said:

Wrong location code doesn't count as a keying error. Don't even try POPLA. No point!
Do nothing. By going confidently into the 'ignore' stance, the only steps to take are:

- Tell them if you move house within 6 years.
- Ignore the tedious £170 threatograms shown in pictures in the 4th post of the NEWBIES thread.
- Come back if you get a LBC as per the 2nd post of the NEWBIES thread.  Probably from DCB Legal, whose claims are badly pleaded and they always discontinue.

Nobody pays a penny and no hearing is even needed in most cases. Search the forum and read a few cases as they are easy to beat by waiting for a claim form - it is easier than appealing!
There is no risk AT ALL in defending a court claim. No CCJ. No bailiffs.

No risk to credit rating either if you follow advice above.

This industry needs statutory regulation MPs and campaigners are calling for it. Please join the call by signing this petition demanding the re-launch of a Govt-backed Parking Code of Practice. 🙏

https://petition.parliament.uk/petitions/701453

Gr1pr

Your credit file is safe,  as long as you follow the advice here , even if its in a few years time 

Coupon-mad

helpless254 said:

Thanks again. As a 20yr old will i need to worry about my credit rating etc or is that a lot further down the process

Your credit rating doesn't get risked at all at any stage as long as you follow our advice (including don't move house/miss a claim form).

Did you read my reply fully, including:

"There is no risk AT ALL in defending a court claim. No CCJ. No bailiffs."